Who We Are
Founded in 2009, Martello Technologies is a private company headquartered in Ottawa, Canada with staff in Canada, the United States and France. Martello develops fault & performance management solutions for unified communications (UC) systems, with a specialization in Mitel UC solutions.
Backed by Wesley Clover International, the investment management firm and holding company of Sir Terence Matthews, Martello has a world class team featuring seasoned hi-tech veterans and ambitious new grads. Together, we are driving growth and continually expanding and diversifying our offerings.
- Deployed in 5,000+ networks
- Managing and monitoring more than 10,000 devices
- Working with 50+ resellers and service providers, in 18 countries around the world
What We Do
Martello’s MarWatch software as a service (SaaS) delivers fault & performance management capabilities for Mitel UC systems. Today’s cloud-based business communications systems are increasingly complex, yet the expectation of reliability and uptime has never been greater. Martello’s solution addresses this problem with tools that help IT professionals proactively avoid downtime and maintain high service quality – all while reducing their costs.
83% of IT professionals reported that troubleshooting was as difficult or worse after deploying cloud technologies.
Unified Communications refers to the modern business communications network. In the past, business communications really meant the telephone, and then the telephone and facsimile. Today, businesses rely on multiple tools to communicate – the telephone (desk phone and mobile), email, instant messaging, voice mail, audio, video and web conferencing. As these tools grow in number, and increasingly move into the cloud, the business communications network becomes more complex and difficult to manage. Martello’s MarWatch monitors and manages the components of these networks, detecting issues before they can impact service quality.
90% of the time taken to resolve problems is finding where the problem is, and 73% of network problems are identified by end users calling in, rather than the IT department.
– Zeus Karravala, ZK Research 2014
Who We Work With
Martello has cultivated relationships with key players in the industry. Attracting investment from super angel Wesley Clover, and the attention of leading telecommunications player Mitel Networks, Martello has a solid foundation for growth. Martello is a proud member of the Alacrity Global Ecosystem that enables young business leaders to create world-beating new companies with the support of key local and international resources.
Mitel Alliance Partner
Mitel Networks is a market leader for voice, video, and data convergence over broadband networks. With a focus on the user experience, the company delivers advanced communications solutions that are easily customized for individual business needs.
Martello is a Mitel Gold Preferred Solutions Alliance Partner, Mitel Performance Anlaytics is delivered to Mitel authorizedPARTNERS, Service Providers and End Users around the world via several Mitel offerings. Learn more about Mitel Performance Analytics.
Martello Technologies is funded by Wesley Clover International (www.wesleyclover.com). Wesley Clover has an enviable track record as an investment management firm and holding company, with active interests in a range of Information and Communications Technologies (ICT). The portfolio currently consists of public and private firms focused on next-generation Cloud and SaaS applications, hardware and services for fixed/mobile communications, video collaboration, customer engagement, analytics and more.
Wesley Clover is a serial Super Angel, starting companies by providing seed, early stage and follow-on financing, both directly and in partnership with other investors. Veteran experience and a unique management model support early incubation start-ups, through first-product firms in the accelerator phase, to established companies that trade publicly. Wesley Clover management and other staff work directly with these start-ups to guide, mentor and remain actively involved as the companies reach a level of maturity to operate as self-sufficient businesses.