Today’s business communications network is more complex than ever – and users have high expectations for reliability and service quality. It’s created a perfect storm for enterprise IT professionals and telecom resellers. Mitel customers and partners have a secret weapon: MarWatch. This fault & performance management software tackles complexity and ensures Mitel systems always function […]

The cancellation of a popular free remote access service in early 2014 had some telecom resellers searching for a quick and cost-effective replacement. While there are several comparable alternatives, few are equal to the task of remotely accessing customer sites to troubleshoot and support Mitel Unified Communications (UC) systems. As the industry shifts towards a […]