Heron Gate is a community in the south end of Ottawa that most recently, has been at the center of many negative headlines. But one Martello employee has made it his mission to change the conversation around this community. Paul Howard (a Heron Gate native) became involved with Heron Gate when he started coaching his […]

What’s wrong with my network? What’s causing a voice quality problem? How do I prevent these issues? These are questions that IT and voice network admins ask on a daily basis. It is their job to ensure reliable network performance for users of unified communications services, and investigate to pinpoint the root cause of network […]

Real-time communications are at the core of networking challenges facing hospitality providers today. The Internet has revolutionized how mobile workforces access information while away from the office, leveraging bandwidth intensive services like unified communications (UC), video calls and streaming. To meet this need, hospitality providers began offering their customers high-speed Internet access (HSIA) in guest […]