An emergency call to 911 is made from inside a large university campus, someone has been hurt and needs immediate assistance. The clock starts ticking… As the network administrator, you and your team need to receive instant notification that this call has been made and properly actioned. This latest release of Mitel Performance Analytics (MPA) […]

It can be hard sometimes to pinpoint that exact moment when an idea becomes a company. That time when casual conversations over coffee and ideas sketched onto a whiteboard solidify into a tangible thing. For Martello, our inception had several key players and the Rochester Institute of Technology(RIT) and its proximity to telecom titan Terry […]

Mitel Performance Analytics lays the groundwork for successful voice quality (VQ) troubleshooting with visualizations that tie performance data points together and point you towards the cause of a problem. For most, troubleshooting voice quality (VQ) problems takes time, can be difficult to pinpoint and is a constant challenge for IT professionals. Often, these issues arise because […]

At Martello, our employees are contributing to causes and organizations that matter to them through our Employee-Directed Gift Program. When we first introduced it, we never imagined the breadth and depth of the impact that our employees were having in their communities and around the world. This week we are excited to share the latest […]