Reports can make a big impact when monitoring a network as it clearly demonstrates network performance and can help you improve planning.  In Mitel Performance Analytics (MPA), reports and queries can be scheduled, previewed, saved and then shared via email. Reports Performance & availability of devices over reporting period Customizable message and logo space  Reports […]

The IPT User Dashboard for MiVoice Business & MX–ONE is a Mitel Performance Analytics Plus feature and allows you to view data for each user, including voice quality for each call. IPT User Dashboard –MiVoice Business & MX-ONE View data for each user, including voice quality for each call. Investigate problems reported by users, or isolate problems to […]

Know when a voice quality problem is happening, for proactive support and customer satisfaction. This release of MPA supports monitoring of SIP Trunk Voice Quality, for real-time identification of voice quality problems. MPA now shows media quality as received at: the MBG (near-end) at the SBC/Gateway (far-end) for the LAN side (ICP) of the MBG […]

As an avid supporter of Mitel Innovation Day, we’re thrilled to be joining the Mitel team again this year on May 11th. It’s always a great opportunity to see what’s coming next at Mitel, what we should be getting excited about and also allows us to showcase Mitel Performance Analytics (MPA) to a big crowd. […]