Digital transformation applies the cloud and other technologies to key business processes, delivering a fast, convenient and personalized user experience. How can you successfully take advantage of these technologies? A strong network foundation.
How Can We Ensure a Stronger Foundation for Digital Transformation? With Better Network Performance
Reliable unified communications (UC) network performance means a smooth user experience and less downtime – but it can be difficult to deliver in today’s complex networks. Monitoring and managing the performance of unified communications networks, reduces problem to resolution time for service providers, resellers and IT departments, with tools that proactively detect faults and point you to the source of the problem quickly.
FASTER PROBLEM RESOLUTION means satisfied users, higher adoption rates and reduced customer churn.
REDUCED DOWNTIME with proactive service quality management prevents revenue losses and customer churn.
INCREASED REVENUE from maintenance contracts and upsell of enhanced service quality management capabilities.
REDUCED SUPPORT COSTS by empowering less costly first line support, while secure remote access eliminates costly onsite troubleshooting visits.
Mitel Performance Analytics – Reliable network performance improves the user experience and ensures full adoption of business communications solutions. Monitoring and managing the performance of Mitel unified communications networks is made easier with the use of Mitel Performance Analytics. Mitel’s fault & performance management software, monitors and manages the performance of your network – with a special focus on Mitel voice quality.
UCScore: Site Qualification for UC Deployments – Onboarding is among the most critical success factors for a unified communications (UC) deployment. UCScore site qualification tests your network to confirm its fitness for a UC deployment.
Customer Success Center – The Success Centre showcases case studies, success stories and testimonials that demonstrate how resellers, service providers and end users around the world are improving UC service quality with Martello’s technology.
Application Notes – Looking for more information? Drill down on Voice Quality Troubleshooting or Alarm Management with our latest application notes.