Marwatch is the managed service solution that is integral in the voice quality optimization and reliability of your communications and networking infrastructure. With MarWatch, understand where each and every problem occurs within an organization’s VoIP network and telephone system. As poor call quality can ultimately reflect poorly on an organization, make sure your business is actually receiving the quality service they expect and deserve.
24/7 Monitoring
- 24/7 identification of critical alarms and other network problems to proactively fix issues before they impact your bottom line.
- With constant monitoring, minimize the downtime of VoIP phones systems and maximize the quality of each call being made.
Reporting
- Monthly reports include up to date and easy to read voice quality graphs and performance metrics.
- Reports highlight critical alarms, system availability and system information.
- Track patterns, capacity planning and load balancing to continually improve network performance.
Remote Access
- Hosted in the cloud and available for multiple user levels.
- In addition to external IT technicians, employees can access critical information from wherever they are and whenever they need it (24 hours a day/ 7 days a week/ 365 days a year).
- Enterprise grade SSL authentication and encryption is utilized to protect all critical information.
VoIP Quality Monitoring
- MOS rating for all calls provides you with an effective graphical presentation.
- 24/7 alarm notification for problematic instances within VoIP lines and network devices.
- Near real time alerts make IT professionals aware of issues enabling them to fix problems right away.
No Hardware Required
- MarWatch is designed to be deployed on an existing Linux or Windows server or, optionally, preinstalled on a small hardware device.
- No VPN or custom firewall configurations are required to install and utilize MarWatch.
