MarWatch

Network Complexity – Simplified.

Fault & performance management software as a service (SaaS) that manages and monitors business communications solutions and the associated network infrastructure. Prevent downtime by detecting issues before they can cause a problem. Learn more »

Netvitesse is now Martello Technologies, following the November 2014 acquisition. To contact Martello France, visit the Contact page.

Complete Network Visibility for Proactive Management

Deployed in more than 2,000 enterprise and service provider networks around the world, MarWatch delivers deep visibility into business communications systems and the associated network infrastructure. Featuring secure remote access, 24/7 monitoring and real-time alerts, MarWatch reduces costs and improves UC service quality. Learn more »

From the Blog

Customer Success: Libro Credit Union Avo…

December 3rd, 2015

An organization that calls its customers ‘Owners’ is sure to prioritize customer service. Libro Credit Union has 70 years of history serving the families, farms and enterprises of southwestern Ontario, Canada. Libro serves its customers in 31 branches, by phone or online. Reliable, high quality voice communication is important to Libro. After investing in a Mitel MiVoice Business solution, Libro invested in MarWa… Read More »

When, Where, Why? The 3 Keys to UC Servi…

November 23rd, 2015

Service quality matters for cloud-hosted unified communications. In a competitive subscription-based environment, churn is a challenge - and service quality can be the differentiator that keeps customers 'sticky' to the provider. But what's the best path to deliver it? Consider these 3 Keys to UC Service Quality: Check out the Monitor ANY SNMP Device with MarWatch video. WHEN Taking a proactive approach to service qu… Read More »

Finding the Needle in the UC Network Hay…

November 4th, 2015

Like finding the needle in a haystack, finding the source of a voice quality problem is a big, time consuming task for IT personnel. Today's networks are increasingly complex, with cloud and premise, BYOD, and a range of equipment from multiple vendors. In fact, in a 2014 study,  75% of network professionals cites identifying the source of an issue as their key troubleshooting problem. When it comes to voice qualit… Read More »

In the Winner’s Circle with a Best Ott…

October 27th, 2015

It’s been a stellar 2015 for Martello. We moved into a great new office space that expands our footprint threefold. Our shareholders elected an impressive Board of Directors chaired by tech industry titan Sir Terry Matthews. Some have even considered us a leader of the pack driving SaaS innovation in Ottawa. To top it all off, Martello was named Ottawa’s Fastest Growing Company, with 3 year revenue growth of more… Read More »

Will Service Quality Make or Break UCaaS…

July 23rd, 2015

As UCaaS continues to mature, service quality has become a hot topic. In ‘A Quick Look at the State of UC as a Service’, author Joseph Williams notes: “UC is a 7x24 required service. If something goes wrong, the CIO is taking heat and looking for answers. A lot of cloud vendors (not just UCaaS vendors) are not providing sufficient accountability for outages or service performance, leaving the CIO exposed and un… Read More »