June 22, 2018

A look at what’s new from Cisco, Vonage, Serenova, Avaya, ThousandEyes, and Martello

In this edition of the No Jitter Roll, we look at a diversity of announcements around mobility, the contact center, workforce optimization, and hospitality-focused solutions from vendors Cisco, Vonage, Serenova, Avaya, ThousandEyes, and Martello Technologies.

Martello Gets Hospitable
Out of the Hospitality Industry Technology Exposition & Conference (HITEC) event that took place this week in Houston, Texas, Martello, a network performance management solution provider, announced it’s growing its footprint in the vertical with “as a service” options for Elfiq (a Martello subsidiary) SD-WAN and UC performance management solutions.

“Many hotel properties today are suffering because of antiquated private circuits with low bandwidth that are struggling to support their entire network,” said Todd Shobert, CTO at Safety NetAccess, an Elfiq Networks partner, in a prepared statement.

With Martello’s link aggregation and SD-WAN technologies, hotel properties and operators can leverage zero-touch provisioning and analytics capabilities to maintain the network and save on bandwidth costs, the company said. By combining these technologies with Martello’s fault and performance management SaaS, it added, hotel customers can do things like optimize real-time traffic like VoIP to improve quality of experience.

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