Detect and address UC performance and availability issues before they can impact service quality.

MarWatch manages and monitors Unified Communications (UC) solutions and the associated network infrastructure on a 24/7 basis. Secure remote access simplifies troubleshooting, while real-time alerts ensure proactive prevention of downtime.

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SECURE REMOTE ACCESS

Secure remote access with MarWatch eliminates disruptive and costly on-site repairs. Accessing network devices from any location, IT staff can easily and cost effectively troubleshoot network issues. For added convenience and cost savings, MarWatch provides an on-demand remote connection to a LAN without the need for a VPN.

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24/7 PERFORMANCE AND
AVAILABILITY MONITORING

To empower users with timely and actionable data, MarWatch remotely monitors, tracks, and analyzes the status of the network in real-time. Leaving no gaps in performance monitoring, it delivers comprehensive visibility across the public and private components of networks to quickly detect, diagnose and resolve network performance problems.

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REAL-TIME ALERTS

Alerts that warn of impending network issues in real-time help telecom professionals to reduce the problem-to-resolution period and avoid downtime. MarWatch delivers a comprehensive set of customizable alerts, warning when thresholds are maximized or breached. Status alarms are also generated for device availability/reachability and interface availability.

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DETAILED REPORTING

Scheduled or on-demand reports provide a wealth of historical device and network level performance data, delivering assurance for Service Level Agreements (SLA). Reports assist with planning and load balancing, improving productivity.

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POWERFUL USER INTERFACE

The MarWatch dashboard provides a snapshot of critical and time sensitive device and network information at-a-glance. Optimized for viewing on mobile devices (tablets, smartphones), the MarWatch dashboard displays important data simply, improving operational efficiency.

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