Detect and address UC performance and availability issues before they can impact service quality.
MarWatch manages and monitors Unified Communications (UC) solutions and the associated network infrastructure on a 24/7 basis. Secure remote access simplifies troubleshooting, while real-time alerts ensure proactive prevention of downtime.
SECURE REMOTE ACCESS
Secure remote access with MarWatch℠ eliminates disruptive and costly on-site repairs. Accessing network devices from any location, IT staff can easily and cost effectively troubleshoot network issues. For added convenience and cost savings, MarWatch℠ provides an on-demand remote connection to a LAN without the need for a VPN.
24/7 PERFORMANCE AND
To empower users with timely and actionable data, MarWatch℠ remotely monitors, tracks, and analyzes the status of the network in real-time. Leaving no gaps in performance monitoring, it delivers comprehensive visibility across the public and private components of networks to quickly detect, diagnose and resolve network performance problems.
Alerts that warn of impending network issues in real-time help telecom professionals to reduce the problem-to-resolution period and avoid downtime. MarWatch℠ delivers a comprehensive set of customizable alerts, warning when thresholds are maximized or breached. Status alarms are also generated for device availability/reachability and interface availability.
Scheduled or on-demand reports provide a wealth of historical device and network level performance data, delivering assurance for Service Level Agreements (SLA). Reports assist with planning and load balancing, improving productivity.
POWERFUL USER INTERFACE
The MarWatch dashboard provides a snapshot of critical and time sensitive device and network information at-a-glance. Optimized for viewing on mobile devices (tablets, smartphones), the MarWatch dashboard displays important data simply, improving operational efficiency.