Better Network Performance for a Better User Experience
Reliable unified communications (UC) network performance means a smooth user experience and less downtime – but it can be difficult to deliver in today’s complex networks. Mitel Performance Analytics (MPA) makes it easy and cost-effective. Monitoring and managing the performance of Mitel unified communications networks, MPA is fault & performance management software that monitors and manages the performance of your network, with a special focus on Mitel voice quality.
PREVENT network capacity problems
KNOW when a voice quality problem is happening
IDENTIFY the cause of the problem quickly
RESOLVE problems before they can impact users
Mitel Performance Analytics
- Continuous performance monitoring.
- Real-time alerting for fast problem detection.
- Secure remote access and testing tools means problems are fixed faster.
- Shifts support model from reactive to proactive, detecting problems BEFORE user is impacted.
- Proven in more than +6,000 Mitel customer networks.
- End-to end network performance management of Mitel AND third-party networks.
MPA Service Tiers
Reliable network performance improves the user experience and ensures full adoption of business communications solutions.
- 24/7 Performance Monitoring
- Alarms & Alerts
- Testing & Site Qualification
- Remote Access
- Reports & Analytics
- Status Dashboard
- Advanced Management
How can you set yourself up for network success? It’s getting easier with this much anticipated release of MPA R2.3.
Agent Based Network Testing – Test VoIP and network performance with synthetic calls to quickly pinpoint a problem with tools customized to voice and video. (SIP Call, MTR, SIP Registration, External Call)
Analytics – Trunk Traffic & AWV Utilization Reports – Know when more capacity is needed for better performance and identify cost saving opportunities with utilization reports.
MX-ONE IPv6 Support – Support for latest standard to ensure uninterrupted VQ and IP set Inventory.
Flexible Alerting – Improve customizability of email alert content to accommodate your existing business practices or applications.
Custom Alarm Filters – See the right alerts at the right time, with filters for severity, keyword, device type, label.
Schedulable Maintenance Mode – Schedule single or groups of devices into maintenance mode. Group Scheduling simplifies bulk device maintenance and ensures devices come out of maintenance mode when done.
Redesign of Primary Navigation – Access the data and tools you need more easily with a primary navigation menu that is intuitive, for a better user experience.
2 Factor Authentication – Enhance the security operations of your MPA instance with industry leading authentication standard.