Better Network Performance for a Better User Experience
Reliable unified communications (UC) network performance means a smooth user experience and less downtime – but it can be difficult to deliver in today’s complex networks. Mitel Performance Analytics (MPA) makes it easy and cost-effective. Monitoring and managing the performance of Mitel unified communications networks, MPA is fault & performance management software that monitors and manages the performance of your network, with a special focus on Mitel voice quality.
PREVENT network capacity problems
KNOW when a voice quality problem is happening
IDENTIFY the cause of the problem quickly
RESOLVE problems before they can impact users
Mitel Performance Analytics
- Continuous performance monitoring.
- Real-time alerting for fast problem detection.
- Secure remote access and testing tools means problems are fixed faster.
- Shifts support model from reactive to proactive, detecting problems BEFORE user is impacted.
- Proven in more than +5,000 Mitel customer networks.
- End-to end network performance management of Mitel AND third-party networks.
MPA Service Tiers
Reliable network performance improves the user experience and ensures full adoption of business communications solutions.
- 24/7 Performance Monitoring
- Alarms & Alerts
- Testing & Site Qualification
- Remote Access
- Reports & Analytics
- Status Dashboard
- Advanced Management
How can you set yourself up for network success? It’s getting easier with this much anticipated release of MPA R2.2.
Network Diagrams – Upload your own network diagram, for at-a-glance visualization of the devices and sets that are experiencing problems.
Voice Quality Cause Visualization – A new set of voice quality graphs help point you towards the cause of a problem.
Improved SIP Trunk Utilization Display – We’ve improved the way SIP trunk utilization data is displayed, making it easier to spot trends and issues.
MiVoice Business Emergency Response Alarms and Alerts – MPA now listens for incoming Emergency Response (ER) SNMP traps from MiVoice Business devices.
What’s New in MPA R2.2 Primer
Infographic: Tackle Network Problems Head On
Mitel Performance Analytics: New to MPA? watch the overview video to get a comprehensive look at the software suite.
Features of Mitel Performance Analytics: An overview video of all the features of MPA.
Features of Mitel Performance Analytics Plus: Find out what additional features are included for MPA Plus customers.