Mitel Performance Analytics

Better Network Performance for a Better User Experience

Reliable unified communications (UC) network performance means a smooth user experience and less downtime – but it can be difficult to deliver in today’s complex networks. Mitel Performance Analytics (MPA) makes it easy and cost-effective. Monitoring and managing the performance of Mitel unified communications networks, MPA is fault & performance management software that monitors and manages the performance of your network, with a special focus on Mitel voice quality.

PREVENT network capacity problems
KNOW when a voice quality problem is happening
IDENTIFY the cause of the problem quickly
RESOLVE problems before they can impact users

Mitel Performance Analytics

  • Continuous performance monitoring.
  • Real-time alerting for fast problem detection.
  • Secure remote access and testing tools means problems are fixed faster.
  • Shifts support model from reactive to proactive, detecting problems BEFORE user is impacted.
  • Proven in more than +6,000 Mitel customer networks.
  • End-to end network performance management of Mitel AND third-party networks.

MPA Service Tiers

Additional Resources

Reliable network performance improves the user experience and ensures full adoption of business communications solutions.

  • 24/7 Performance Monitoring
  • Alarms & Alerts
  • Testing & Site Qualification
  • Remote Access
  • Reports & Analytics
  • Status Dashboard
  • Advanced Management

How can you set yourself up for network success? It’s getting easier with this much anticipated release of MPA R2.3.

Read our ‘What’s New In MPA 2.3’ for the latest from this release.

Agent Based Network Testing – Test VoIP and network performance with synthetic calls to quickly pinpoint a problem with tools customized to voice and video. (SIP Call, MTR, SIP Registration, External Call)

Analytics – Trunk Traffic & AWV Utilization Reports – Know when more capacity is needed for better performance and identify cost saving opportunities with utilization reports.

MX-ONE IPv6 Support – Support for latest standard to ensure uninterrupted VQ and IP set Inventory.

Flexible Alerting – Improve customizability of email alert content to accommodate your existing business practices or applications.

Custom Alarm Filters – See the right alerts at the right time, with filters for severity, keyword, device type, label.

Schedulable Maintenance Mode – Schedule single or groups of devices into maintenance mode. Group Scheduling simplifies bulk device maintenance and ensures devices come out of maintenance mode when done.

Redesign of Primary Navigation –  Access the data and tools you need more easily with a primary navigation menu that is intuitive, for a better user experience.

2 Factor Authentication – Enhance the security operations of your MPA instance with industry leading authentication standard.

Looking for more detailed information on MPA? Get the latest documentation for MPA including:

  • Technical documentation
  • Presentations
  • Brochures

Take me to Documentation

Mitel Performance Analytics: New to MPA? watch the overview video to get a comprehensive look at the software suite.