With MarWatch™ secure remote monitoring service, Mitel Resellers can increase their employees productivity without raising maintenance costs. They can provide invaluable support to their end customers when and where they need it. It also helps improve customer satisfaction and retention by proactively alerting support staff prior to a business being greatly affected.
MarWatch secure remote monitoring allows resellers and end-users to access historical data for trend analysis and planning and still protect their networks from ongoing security threats.
Simple
MarWatch™ is very easy to use, just a Click-to-connect. Moreover, there is no need for firewall configuration at Customer or Reseller site which makes installation and maintenance process much simpler and less time consuming.
Secure
Marwatch is designed to provide High-grade Open SSL authentication and encryption. It also allows its customer to manage their remote access whitelist / blacklist.