Martello BLOG : 2015

An organization that calls its customers ‘Owners’ is sure to prioritize customer service. Libro Credit Union has 70 years of history serving the families, farms and LibroCreditUnion_colourenterprises of southwestern Ontario, Canada. Libro serves its customers in 31 branches, by phone or online. Reliable, high quality voice communication is important to Libro. After investing in a Mitel MiVoice Business solution, Libro invested in Mitel Performance Analytics, UC performance management software. It’s a solution that’s paid off – with network problems resolved before they can negatively impact service quality.

Read the Libro Credit Union Success Story