Martello BLOG : Mitel Performance Analytics R2.2

Think that your network is capable of handling the load of your unified communications traffic? Onboarding is among the most important success factors for a unified communications (UC) deployment and having a detailed view of network fitness is critical. UCScore site qualification performs a simple pre-deployment network check to ensure a better customer experience.
UCScore establishes a strong foundation for your UC network from the start, preventing problems resulting from overcapacity, such as echo, delay or jitter.  Unlike alternatives, UCScore tests what matters to UC, so you’ll have a clear, accurate assessment of the impact a planned UC deployment will have on your network. Network fitness is no longer an unknown but clearly assessed and understood prior to deployment.

UC Score is: 

  • Web-based – no software installation
  • Specialized for UC
  • Tests network fitness for a UC deployment, testing what matters to voice performance.
  • Know when more network capacity is needed for good performance.

How it Works
After collecting your information, UCScore runs a series of tests that take just a few minutes.

  • Tests by sending packets (representing voice calls) between customer and UCScore server.
  • Customer portal delivers easily understood summary results.
  • Coming Soon: The service provider portal will deliver a more detailed report on network fitness data.

When the test is done, you see the results. The test includes:

  • Network Fitness Scores
  • Expanded Views
  • Download/Upload Speed
  • Packet Loss

For Service Providers, the dashboard view will provide detailed data on network fitness for UC

  • Network Fitness Scores
  • Expanded Views
  • Download/Upload Speed
  • Packet Loss

Looking for more information on MPA R2.2? Take a look at our latest demo video or our ‘What’s New in MPA R2.2 Primer’.

For Mitel Performance Analytics R2.2 users, delivering reliable unified communications (UC) network performance just got a lot easier. This release sees the introduction of our Online Help resource, accessible from every page, filled with detailed content and simple to use.
Mitel Performance Analytics Online HelpContaining comprehensive information, this new resource is your go-to source for everything MPA. There is an easy to navigate menu that includes a section for when you are first getting started, troubleshooting tips and tricks as well as advanced user information for MPA ‘power users’.

Online Help Features Include:

  • Improved topic organization
    structure, and navigation
  • Cross-topic links
  • Improved search capability
  • Ability to print individual topics

With feature by feature descriptions, you can easily find out about how to take your MPA use to the next level. The search function makes drilling down onto what you need to know at that exact moment easy.
Mitel Performance Analytics Online Help
Screenshots and detailed user information steps you through areas you might be having trouble with.
Mitel Performance Analytics Online Help

Looking for more information on MPA R2.2? Take a look at our latest demo video or our ‘What’s New in MPA R2.2 Primer’.

With the recent release of Mitel Performance Analytics (MPA) we have improved the way in which trunk utilization data is displayed, for simplified capacity planning. Why monitor trunk utilization? Trunks that are overcapacity can cause busy signals and other problems. Conversely, knowing that trunks are underused can avoid the cost of adding capacity. Instead of guessing, you’ll know with trunk utilization data. In previous versions, it could be more challenging to drill down to get to the usage data that you needed – when you needed it. The extended utilization capabilities brings the information to the user’s fingertips with granular views that help the user to see the bigger picture. This ability to analyze the data now makes it easier to spot trends and issues on the network.
This release has improved storage and display of data related to:

  • MiVoice Business trunk utilization and SIP trunk utilization
  • MiVoice MX-ONE route utilization and gateway utilization
  • MiVoice Border Gateway trunk utilization

Mitel Performance Analytics Trunk Utilization
The expanded view provides a more detailed, individual trunk group metrics. Individual trunk groups are listed to the left. Selecting a trunk group displays its data on the right. Traffic usage is expressed in CCS (hundred call seconds).
Available metrics are:

  • Inbound, outbound and outbound busy call rates (calls per hour)
  • Outbound and outbound traffic (CCS)
  • Maximum number of outbound trunks available and used (number)

An easy to use timescale selector allows you to customize the time range of your view. With the selector you can:

  • Select a fixed timescale for the last HourDayWeekMonth, and Year.
  • Create your timescale using the arrows, sliders, and the Zoom-inZoom-out and Fit to Selection

Mitel Performance Analytics Trunk Utilization
With MPA R2.2’s expanded capabilities you can clearly know when to upgrade your network to keep pace with increasing demand.