As Mitel deepens and expands its offerings to cloud-hosted, on-premise and hybrid unified communications customers, so too does Martello’s MarWatch software. After all, Mitel partners and end users rely on the fault & performance management capabilities in MarWatch – specifically designed for Mitel UC solutions. Released today, MarWatch 4.11 features:
Support for MiVoice Business V7.0, with two key new capabilities:
- CPU utilization monitoring
- Process resource utilization monitoring
MiContact Center Alarm Management
Alarms generated by the MiContact Center application are now integrated with MarWatch. This feature simplifies alarm management when monitoring multiple Mitel UC devices and applications.
MiContact Center alarms are displayed in the MarWatch dashboard with their corresponding MiContact Center alarm code, and are dispatched to appropriate staff via email, SMS or Twitter – like other MarWatch alarms.