Martello and Paessler Respond to Growing Demand for IT Service Assurance Solutions for Large Enterprises
As increasingly distributed IT environments become challenging to manage effectively, Martello and Paessler offer a single pane of glass service assurance solution.
Ottawa, Canada (July 23, 2019) – Martello Technologies Group Inc., (“Martello” or the “Company”), a leading provider of solutions that deliver clarity and control of complex IT environments, announced today that it has teamed with Paessler AG, the innovative network monitoring specialist with more than 200,000 installations of PRTG, to offer a solution that addresses the growing demand from large enterprises and managed service providers (MSPs) to simplify IT service assurance. The solution is a combination of Paessler’s PRTG Network Monitor which delivers IT performance and status information and Martello’s Savision iQ single pane of glass ‘manager of managers’ software, that consolidates PRTG’s data with information from other sources for a simple, unified and service-oriented view of the IT infrastructure.
Large enterprises and MSPs typically have complex IT environments, which mix distributed public and private cloud elements and require multiple applications to deliver the services its users require to conduct business. These applications include Microsoft Office 365 and Azure, with monitoring tools such as PRTG Network Monitor. It can be challenging for IT teams to harness the data from all of these applications to understand and control events in the IT infrastructure and deliver reliable service availability to users. Martello and Paessler have paired Paessler’s PRTG Network Monitor for large enterprises (with more than 1,000 devices under monitoring), with Martello’s Savision iQ IT operations and analytics software that consolidates data from thousands of PRTG sensors into a single pane of glass with value added service-oriented analytics. This joint solution makes IT teams more productive, while reducing downtime and improving the user experience.
Richweb is a U.S. managed service provider based in Virginia that has recently purchased a three year subscription to this joint solution to manage its more than 2,300 small and medium-sized business customers: “We have 2,500 PRTG sensors in place to monitor all of the devices and applications in our data center, in addition to other service management applications,” said Paul Blacker, Director Business Development at Richweb. “We strive to provide the best valued solution for our customers and this helps achieve that goal. It can be difficult to manage all of the data we have access to, to deliver top notch service availability to our customers. The PRTG and iQ solution gives us a consolidated view of IT service performance from a single pane of glass, which is much more efficient.”
“We’re pleased to work with Paessler to address a growing need in the market, to simplify IT service assurance for large enterprises and MSPs,” said John Proctor, President and CEO of Martello. “Martello will leverage its technology and experience building high value channels and direct relationships, to give large enterprises and MSPs the tools they need to manage growing IT complexity and lead their industry in service delivery.”
The iQ ‘manager of managers’ software adds a service-oriented view to PRTG’s details view. It integrates multiple PRTG instances and other sources, reduces alert noise, adds business analytics and process automation, as well as services status reporting and automated incident workflows for troubleshooting, while PRTG allows deeper insights into details. Combined iQ and PRTG delivers an easy to use, lean but comprehensive monitoring and management solution for large IT infrastructures.
Martello’s solutions have been widely acclaimed in the industry. In September 2018, Martello received a Frost & Sullivan Leadership Award for NPM (Network Performance Management)and ranked as Ottawa’s Fastest Growing Company, at No. 28 on the Growth 500 list of Canada’s Fastest Growing Companies. In June 2019, Martello was recognized for the second consecutive year on the widely respected Branham300 listing of Canada’s top ICT (Information and Communications Technology) companies. The Company has expanded its solution portfolio with several acquisitions, and recently provided a business update on its market and channel expansion, product innovation, acquisitions and capital market activities.
Martello Technologies Group Inc. (TSXV: MTLO) is a technology company that provides clarity and control of complex IT infrastructures. The company develops products and solutions that monitor, manage and optimize the performance of real-time applications on networks, while giving IT teams and service providers control and visibility of their entire IT infrastructure. Martello’s products include SD-WAN technology, network performance management software, and IT analytics software. Martello Technologies Group is a public company headquartered in Ottawa, Canada with offices in Montreal, Amsterdam, Paris, Dallas and New York. Learn more at http://www.martellotech.com
In 1997 Paessler revolutionized IT monitoring with the introduction of PRTG Network Monitor. Today over 200,000 IT administrators, in more than 170 countries, rely on PRTG to monitor their business-critical systems, devices and network infrastructures. PRTG monitors the entire IT infrastructure 24/7 and helps IT professionals to seamlessly solve problems before they impact users.PRTG Network Monitor has been Gartner Peer Insights Customers’ Choice for IT Infrastructure Monitoring Tools and for Network Performance Monitoring and Diagnostics in 2019. Learn more about Paessler and PRTG at www.paessler.com.
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