Microsoft cloud services like Microsoft Teams, Microsoft 365 and Azure Monitor represent a significant recurring investment for any enterprise. To maximize the Microsoft return on investment (ROI), CIOs need to deliver reliability and trust in the performance of the system.
While Microsoft guarantees the quality of service inside their Global Network, CIOs are responsible for the delivery of all core functionality to their users. This can include everything from an end user’s device and network to the internal infrastructure, ISP, proxies, third-party service providers in addition to the IT departments that each play a role in service availability and performance.
To ensure user satisfaction and improve the ROI for your Microsoft Teams, Microsoft 365 or Azure Monitor investment, CIOs need the proper tools. These tools should allow CIOs to detect, troubleshoot, repair and prevent service issues while coordinating every stakeholder’s part of the service delivery.
Martello Vantage DX is Microsoft 365 Monitoring for CIOs, delivering deep Microsoft 365 and Teams visibility to every team. Vantage DX brings all monitoring data into a single pane of glass, where you can test and detect service degradation in offices or for remote workers. Vantage DX can also correlate data to troubleshoot issues before they affect your business lines and automatically report on service quality.
With Vantage DX, all of your IT teams can work from the same data, preventing inefficient finger-pointing, reducing time to repair all while improving user satisfaction and increasing your overall ROI.