While SolarWinds is very good at presenting technical information metrics for the monitored assets, translating this information into service level views that management or businesses can understand is challenging. This problem also arises when IT needs to share service management information about end to end services with the NOC and Helpdesk and increase when additional cloud services such as Azure, AWS or Microsoft Teams are managed.
Martello Vantage DX is a Service Management monitoring platform that brings together metrics from SolarWinds. It correlates them with your existing infrastructure monitoring tools and adds network path visualization and troubleshooting capabilities to create actionable service level dashboards. It also gives IT a single pane of glass for all cloud services including deep dive monitoring capabilities for Microsoft Teams.