The Winter 2020 issue of The Record is out now and available to view free of charge in digital format. As a certified Microsoft Gold Partner, Martello was invited to contribute to this recent addition. This blockbuster edition is filled with examples of how Microsoft and its partners have worked tirelessly to extend their customers’ reach throughout this uniquely difficult period.
The use of a monitoring tool can allow IT teams to determine how users are being impacted before and after Microsoft service outages
More than a million enterprises worldwide are using Microsoft 365 to ensure employee productivity, with more companies steadily adopting the solution to best achieve their business goals. However, increased usage from an influx of new users presents a different challenge: maintaining the delivery of an exceptional user experience. The demand for a top-quality solution has never been higher, which conversely has caused an increased occurrence of Microsoft service outages.
VP of Product Management
Martello Technologies offers Gizmo – its Microsoft 365 monitoring solution – to identify outages and optimise employee productivity. During the global pandemic, services such as Microsoft 365 have been vital for employees to continue working efficiently.
“Martello’s Gizmo solution for Microsoft 365 was implemented pre-migration at key locations globally, obtaining a baseline of the end-user experience. IT operations staff determined necessary statistics for inclusion in monthly reports and identified potential blind spots between end-users and the Microsoft cloud.”