What is the Value of Proactive Microsoft Teams Monitoring?

“Native Microsoft tools offer real-time monitoring but often detect issues too late, putting IT in firefighting mode. Proactive monitoring allows IT to resolve issues before they impact users or allows communication of alternative strategies to minimize user impacts. This means an organization with 1,000 users could halve their IT support labor and an organization with more than 10,000 users might reduce IT support costs by two thirds.”

Kevin Kieller, Lead Analyst at EnableUC