Proactive monitoring
Early issue detection with synthetic testing and automated prioritization.
Vantage DX Fits With Your IT Infrastructure
Adopting Teams Phone offers many benefits but increases IT’s workload, as limited visibility and control can hinder performance management. Martello’s Vantage DX provides a single tool for managing the entire Teams Phone environment, giving IT full visibility and control to ensure peak performance.
Migration issues can delay Teams rollouts and affect user adoption. Vantage DX helps organizations stay on schedule and within budget by using synthetic testing and end-to-end correlated data to identify issues before users come online. This ensures smoother transitions, minimizes delays, and supports long-term success.
IT departments are responsible for delivering Microsoft Teams Rooms results, managing equipment, user experience, and engagement. Vantage DX offers the synthetic testing, end-to-end visibility, and utilization monitoring needed to ensure ROI and optimize Teams Rooms performance across multiple locations.
While simplifying contact, it can introduce IT complexities. Martello’s Vantage DX addresses these by providing end-to-end monitoring, alerts, and automated data correlation for faster issue resolution, ensuring seamless communication and cost control.
Correlating network path tracing with Microsoft’s native data, Vantage DX makes it easy to determine root cause for issues throughout the Teams environment. Detect the full range of potential problems including voice and connection issues for Teams Phone; voice, video, connection and content-sharing for Teams collaboration; and device health for Teams Rooms.
Vantage DX keeps in view every individual Teams Phone license so you can ensure they are actually being used and that the SIP connectivity you’ve deployed is suited to your true usage needs. Dashboard-style visualizations make it easy to see at a glance overall Teams license utilization and drill down into specific details where needed.
The Teams Phone environment extends from remote and onsite end users through the local network to the Internet, the Microsoft data center and the PSTN – calls can degrade and fail due to issues at any of these points. Without end-to-end visibility its hard to pin down where issues occur, and slows down response times.
Merrie L.
“Vantage DX unifies all call and communication reports into one, ensuring top MS Teams call quality with lowest possible network interruptions. End-to-end data visibility and ease of viewing insights on dashboards make it the best performing solution I tried so far.”
Julia
“Scalability, integrations and ease of navigating the platforms are its best features. Operating our call center without interruptions is one of our top priorities and Vantage DX enabled us to achieve it by improving our call response rates and optimizing MS Teams Phone Calling Plans.”
Suhaidi H.
“Vantage DX solved our dependency on support tickets opened by users, to find and solve issues. It is easy to implement and makes sure we get the best performance out of Microsoft applications; by collecting, combining and analyzing call data.”
Borhan K.
“Solve issues of hybrid deployment and configuration of Microsoft Exchange. Monitors email service and securing any cybersecurity risk that might happen to the server. Easy tools provided to integrate between HealthSet and Backpressure events.”
Robert H.
“Platform is great, the team is even better!”
See how Vitrolife, a global leader in reproductive health used Martello’s Vantage DX to quickly resolve Microsoft Teams issues with data rather than guesswork: