Today, Vitrolife’s IT department has moved to a proactive state guaranteeing Microsoft 365 and Teams uptime, voice and video quality for every call. This new level of insight into the end-to-end infrastructure supporting Microsoft Teams brought an immediate return on investment for Vitrolife. Pindstrup estimates that in its early days following deployment, Vantage DX saved more than 10,000 hours of the IT team’s time, which amounts to a significant cost savings – making Vantage DX what Pindstrup terms a ‘low cost product for value’.
In a recent instance, Vantage DX also proved useful in expediting an issue with an ISP. In the past, Vitrolife could only speculate that an ISP was experiencing an issue – now they were armed with data from Vantage DX, which made resolution much faster with the elimination of ‘finger pointing’.
Pindstrup sees Vantage DX as a core component of Vitrolife’s future. As the company continues to pursue M&A activity, he believes the tool eliminates silos in a growing organization such as Vitrolife and gives every member of the IT team a singular view of Microsoft 365 and Teams performance. It has also helped transform Vitrolife’s IT team into the strategic and proactive engine that Pindstrup believes will drive even more business value for the company going forward – helping company executives make informed decisions and confidently delivering on newly created Microsoft 365 and Teams service level agreements (SLA).
Working with Martello was a refreshing experience for Pindstrup, with the product meeting and exceeding his expectations and the onboarding process smooth and well-supported by the Martello team.