Identify, Qualify and Eliminate Every Bottleneck on Your Road to Microsoft 365 and Microsoft Teams Service Excellence.
Microsoft guarantees exceptional service quality to the border of their Global Network. Beyond this border, ensuring the level of service lies with your IT team as Microsoft does not control your route to the cloud, your network infrastructure, your third-party provider or ISPs.
With so many components involved, it is challenging to ensure a reliable user experience. Traditional monitoring solutions don’t capture insight into the end-user experience and cannot correlate it with data from existing tools.