Proactive Microsoft 365 Experience Monitoring
Formerly known as Martello Gizmo
Predictive insight into Microsoft 365 and Microsoft Teams user experience
Prioritize and resolve Problems To optimize the performance of THE Microsoft Office 365 User Experience Before Users Experience a Problem.
Microsoft guarantees its service quality with SLAs only within its Microsoft Global Network. This means that your IT department is responsible for the delivery of Microsoft services to your business lines and end users. Since traditional monitoring tools don’t capture insight on the user experience and end users rarely open a ticket when performance issues occur, how can you ensure user satisfaction if you don’t monitor the digital experience?
Key Digital Experience Monitoring Features
Testing Microsoft 365 services as your users would
- Martello Vantage DX™ robot users can be installed anywhere to test Microsoft Teams, Exchange, SharePoint, OneDrive and Microsoft Office 365 applications.
- By performing synthetic transactions 24/7 the robots can detect in real time every service issue that your users may experience.
Alerts with actionable data
- Don’t rely on your users to become aware of issues. You can now warn them before they even realize that the service is impacted.
- Martello Vantage DX robots alert your IT team with actionable data needed to qualify the issue: location of the problem, impacted workload, which feature, when it started, how severe it is and the network conditions at the time the issue occurred.
Track Internal Performance and Microsoft Service Level Agreements
- Because Martello’s robots work around the clock and can be anywhere, they report on service quality over time.
- By placing them in your critical locations, you can have an end-to-end performance report.
- By placing them in the Microsoft cloud, you can track Microsoft 365 SLA achievement.
Key Digital Experience Monitoring Benefits
Prevent Microsoft 365 and Teams performance issues
Monitor hybrid cloud from a single pane of glass
Deliver on Microsoft 365 SLAs
Ensure the optimal route to the cloud
Reduce the business impact of Microsoft 365 service outages
Resources
Don’t let your users be your monitoring tool, take control of the Microsoft 365 digital experience!