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Cam Smith, Senior Product Marketing Manager for Teamwork, Microsoft Canada
“We have all seen multiple customers deploying Teams without adequate network capabilities and without any proper way to measure, troubleshoot and improve the user experience. That is why solutions like Martello are highly recommended to Enterprise size customers.”

Microsoft 365 and Microsoft Teams are Mission-Critical for Business Productivity

77%

of Microsoft Teams performance issues are not caused by Microsoft.

60%

of digital business initiatives will require I&O to report on users’ digital experience.

11%

use third-party tools to aid in ensuring performance and availability of Microsoft 365 applications.

Optimize Modern Workplace Reliability and User Experience

See how you can enhance the performance of Microsoft 365 and Teams.

Delivering Reliable Service Quality Requires End-to-End Visibility

Manage Every Obstacle on the Road to Microsoft Teams and Microsoft Office 365 Service Reliability

Enterprise IT network and infrastructure availability, scalability and performance are mission-critical to employee productivity and a return on investment of cloud services.

Martello Vantage DX helps you deliver to your users Microsoft’s promise of 99.9% quality of service and clearly identifying the internal third third-party bottlenecks that are truly affecting your user experience.

Teams voice monitoring

Discover Internal and Third-Party Provider Issues that Impact Microsoft Services Before Users are Impacted

Vantage DX continuously monitors the user experience of Microsoft 365 and Microsoft Teams to prioritize where IT needs to fix potential bottlenecks to get maximum ROI of their Microsoft investment.

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Pinpoint in Seconds the Root Cause of Any Service Quality Bottlenecks

Martello Vantage DX correlates its detection data with network path analysis coupled with your existing infrastructure and monitoring data to fully understand where the problems are and who owns them.

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Empower ITSM to Streamline Microsoft 365 and Microsoft Teams Service Management and Lower the Total Cost of Ownership

Correlate all monitoring events related to Microsoft Teams and Microsoft Office 365 services into meaningful incidents ready to be qualified, prioritized and assigned to the right team. Produce actionable Service and Objective Level Agreement (SLA, OLA) identifying service performance optimization possibilities.

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Become an Expert in Microsoft Teams
Collaboration, Cloud and PSTN Voice

Centralize and correlate the data that matters to ensure optimal user experience and end user satisfaction.

Maximize IT efficiency for managing Microsoft 365 and Microsoft Teams service performance.

Lower the total cost of ownership (TCO) for Microsoft 365 and Microsoft Teams.

Resources

Webinar

Beyond the Microsoft Teams Call Quality Dashboard

Come discover how you can easily transform Teams CQD data into actual monitoring insights to ensure your business lines productivity and user satisfaction.

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eBook

Optimize Microsoft Teams Performance for the Modern Workplace

Optimize Microsoft Teams to provide an exceptional user experience, and ensure hybrid workforce productivity.

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Martello Vantage Feature Spotlight
Blog

Mapping Microsoft Teams Call Flows to the Microsoft Front Door

In late 2021, Microsoft published an article regarding the connectivity principles for securely managing Microsoft 365 traffic in order to get the best possible performance. Take me to the Article:…

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Blog

How to Use the Key Performance Metrics you Already Have to Improve the Microsoft Teams User Experience

In any organization, the IT operations teams bear the responsibility of providing reliable cloud services to users that are increasingly distributed, working from home, the office, or elsewhere. As a…

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Trusted by our Partners

“Vantage DX has empowered our IT team to provide cost savings and strategic value to the organization, including implementing a Microsoft Teams SLA that we are confident we can meet or exceed, regardless of whether the user is working remotely or in the office.”

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“The case for Martello is clear. The quantitative savings and qualitative benefits argue that implementing this DEM solution makes more sense than continuing to accept “Microsoft is down” as a substitute for outstanding service.”

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Rapid Circle logo

“Two months later, after reviewing the assessment provided by Rapid Circle, the value of Martello's solution is quite clear. This tool can help us detect and repair issues faster and make us more proactive in delivering a good experience to our users.”

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“Martello provides a level of depth not found within the Microsoft 365 platform itself, and although Microsoft improves the level of reporting available, they do not provide the full level of insight from clients to the service across core Microsoft 365 services in one place, nor are consistent.”

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Industry Recognized Solutions

Take control of your Microsoft 365, Microsoft Teams and hybrid cloud application service performance!

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