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Suhaidi H
Simple fix for our Microsoft Teams call problems! Vantage DX solved our dependency on support tickets opened by users, to find and solve issues. It is easy to implement and makes sure we get the best performance out of Microsoft applications; by collecting, combining and analyzing call data.”

Microsoft Teams Performance is Critical for Business Productivity


of Microsoft Teams outages and Teams down issues are NOT caused by Microsoft


Only 16% of end users open an IT ticket when experiencing a Microsoft 365 or Microsoft Teams issue


Only 11% of enterprises are using a dedicated Microsoft Teams monitoring tool to prevent Teams outages and Microsoft 365 issues


Get control of your Microsoft Teams Performance issues and improve Microsoft Teams performance with Martello Vantage DX.

The ONLY comprehensive, out-of-the-box monitoring solution for Microsoft Teams Performance Issues

IT teams need monitoring solutions that provide end-to-end visibility of the user experience to improve Microsoft Teams performance.

Studies show that ONLY 16% of users open a ticket when a SaaS application is slow. This number is even less for VIPs. With so much riding on your Microsoft investment, how can you REALLY know how Microsoft Teams is performing for users? Martello Vantage DX is the solution.

Teams Call Quality Dashboard

Is Microsoft Teams down? Know instantly which users are impacted, in which locations and who is responsible.

Vantage DX transforms Microsoft Teams call performance data into monitoring insights. This allows you to detect, alert, and help prioritize all Teams issues. Whether at the user, location, network or tenant level.

Microsoft Teams Call Quality ➜

Understand in seconds the root cause of a Microsoft Teams or Microsoft 365 outage.

Martello Vantage DX constantly analyzes network quality from end-to-end, between your critical locations and users and Microsoft cloud services. This allows you to pinpoint exactly where any latency is introduced and who owns a Teams, SharePoint, OneDrive, Exchange, or Office Web app network quality issue.

Microsoft Network Path Analysis ➜

Detect Microsoft Teams and Office 365 outages in real time and prevent any service disruptions.

Martello Vantage DX immediately detects any Microsoft Teams slowness and Microsoft 365 service issues, giving you the information you need to fix these problems before they affect your business productivity. Synthetic transactions tests the entire set of Microsoft Modern Workplace features – including Teams, OneDrive, Exchange, SharePoint, Office Web Apps, Azure AD Connect, ADFS and more – on a 24/7 basis, from all your critical locations.

ITSM Incident Workflows ➜

Maximize Office 365 and Microsoft Teams ROI

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Reduce mean time to repair (MTTR) and associated costs for any Microsoft 365 issue

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Increase business productivity by ensuring the best quality of service

Lower total cost of ownership (TCO) while increasing user satisfaction

Quickly Resolve Office 365 and Microsoft Teams Performance Issues

Detect, alert and fix Office 365 and Microsoft Teams outages and problems.


Martello Vantage DX Empowers IT to Improve Microsoft Teams Performance with Microsoft Teams Monitoring

Resources to Enhance Microsoft 365 and Microsoft Teams Performance

Microsoft Teams performance excellence: IT blind spots and remedies

Unlocking Microsoft 365 Excellence: EMA Report Reveals Performance Secrets

Watch Now!
Checklist: Optimizing Microsoft Teams with Vantage DX

Checklist: Optimizing Microsoft Teams with Vantage DX

Are you an IT manager grappling with Microsoft Teams performance challenges? Experience the frustration of blind spots, sluggish issue resolutions, and reactive chaos?

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Case Study

Berry Bros. & Rudd

Visibility into Microsoft Teams Performance Helps Proactively Deliver a Better User Experience

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Trusted by our Partners

“We lacked the necessary visibility to understand where in the journey from the end user to the Microsoft Datacenter a problem was occurring, particularly since we don’t have control over all components of this journey. This made it difficult to diagnose and address the problem efficiently for our users, who are now highly dependent on Teams to stay productive.”

Chris Brown, Head of Service Delivery for Berry Bros. & Rudd

Delivering a Better Microsoft Teams Experience

“Vantage DX has empowered our IT team to provide cost savings and strategic value to the organization, including implementing a Microsoft Teams SLA that we are confident we can meet or exceed, regardless of whether the user is working remotely or in the office.”

Resolving Teams User Experience Problems with Data

“The case for Martello is clear. The quantitative savings and qualitative benefits argue that implementing this DEM solution makes more sense than continuing to accept “Microsoft is down” as a substitute for outstanding service.”

Martello Enterprise Management Associates Vendor to Watch
Rapid Circle logo

“Two months later, after reviewing the assessment provided by Rapid Circle, the value of Martello's solution is quite clear. This tool can help us detect and repair issues faster and make us more proactive in delivering a good experience to our users.”

Martello in Motion

“Martello provides a level of depth not found within the Microsoft 365 platform itself, and although Microsoft improves the level of reporting available, they do not provide the full level of insight from clients to the service across core Microsoft 365 services in one place, nor are consistent.”

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Industry Recognized Solutions

Take control of your Microsoft 365, Microsoft Teams and hybrid cloud application service performance!

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