Microsoft Teams Performance is Critical for Business Productivity
of Microsoft Teams outages and Teams down issues are NOT caused by Microsoft
Only 16% of end users open an IT ticket when experiencing a Microsoft 365 or Microsoft Teams issue
Only 11% of enterprises are using a dedicated Microsoft Teams monitoring tool to prevent Teams outages and Microsoft 365 issues
Get control of your Microsoft Teams Performance issues and improve Microsoft Teams performance with Martello Vantage DX.
The ONLY comprehensive, out-of-the-box monitoring solution for Microsoft Teams Performance Issues
IT teams need monitoring solutions that provide end-to-end visibility of the user experience to improve Microsoft Teams performance.
Studies show that ONLY 16% of users open a ticket when a SaaS application is slow. This number is even less for VIPs. With so much riding on your Microsoft investment, how can you REALLY know how Microsoft Teams is performing for users? Martello Vantage DX is the solution.
Is Microsoft Teams down? Know instantly which users are impacted, in which locations and who is responsible.
Vantage DX transforms Microsoft Teams call performance data into monitoring insights. This allows you to detect, alert, and help prioritize all Teams issues. Whether at the user, location, network or tenant level.
Understand in seconds the root cause of a Microsoft Teams or Microsoft 365 outage.
Martello Vantage DX constantly analyzes network quality from end-to-end, between your critical locations and users and Microsoft cloud services. This allows you to pinpoint exactly where any latency is introduced and who owns a Teams, SharePoint, OneDrive, Exchange, or Office Web app network quality issue.
Detect Microsoft Teams and Office 365 outages in real time and prevent any service disruptions.
Martello Vantage DX immediately detects any Microsoft Teams slowness and Microsoft 365 service issues, giving you the information you need to fix these problems before they affect your business productivity. Synthetic transactions tests the entire set of Microsoft Modern Workplace features – including Teams, OneDrive, Exchange, SharePoint, Office Web Apps, Azure AD Connect, ADFS and more – on a 24/7 basis, from all your critical locations.
Martello Vantage DX Empowers IT to Improve Microsoft Teams Performance with Microsoft Teams Monitoring
Vitrolife Saves More than 10,000 Hours of Microsoft Teams Troubleshooting time with Martello Vantage DX
See how Vitrolife, a global leader in reproductive health used Martello Vantage DX to quickly resolve Microsoft Teams issues with data rather than guesswork:
- Know who exactly is having Microsoft Teams performance issues with dashboards that show which specific users are having issues, where they are located and what network is being used.
- Monitor meetings that had at least two participants having poor Teams call and video quality to improve Microsoft Teams performance.
- Visualize all network hops and pinpoint any issues on the path to the Teams server with Microsoft Teams performance monitoring.
Berry Bros. & Rudd Gets Deep Visibility into Teams Performance to Proactively Deliver a Better User Experience
See how Martello Vantage DX has given Berry Bros. & Rudd the visibility and insight they were previously lacking, to proactively and efficiently support users.
- Deep end-to-end visibility into the IT infrastructure to more efficiently support their Microsoft Teams users.
- Data on the performance of each call, to easily identify which calls or locations are performing well, and where there are challenges.
- Quickly identify the cause of user-reported problems and use Martello Vantage DX dashboards to see which users were having a consistently poor experience.
- Proactively address the problems impacting these individuals and offer them a better, more productive user experience with Microsoft Teams monitoring.
Resources to Enhance Microsoft 365 and Microsoft Teams Performance
Microsoft Teams performance excellence: IT blind spots and remedies
Unlocking Microsoft 365 Excellence: EMA Report Reveals Performance SecretsWatch Now!
Checklist: Optimizing Microsoft Teams with Vantage DX
Are you an IT manager grappling with Microsoft Teams performance challenges? Experience the frustration of blind spots, sluggish issue resolutions, and reactive chaos?Download eBook
Revolutionizing the Microsoft Teams Experience: Yorktel and Martello Join Forces
In a strategic move aimed at redefining the Microsoft Teams experience, Yorktel, a global managed services provider, announces its dynamic collaboration with Martello’s Vantage DX. This innovative partnership is not…Read more about Revolutionizing the Microsoft Teams Experience: Yorktel and Martello Join Forces
Berry Bros. & Rudd
Visibility into Microsoft Teams Performance Helps Proactively Deliver a Better User ExperienceLearn more
“We lacked the necessary visibility to understand where in the journey from the end user to the Microsoft Datacenter a problem was occurring, particularly since we don’t have control over all components of this journey. This made it difficult to diagnose and address the problem efficiently for our users, who are now highly dependent on Teams to stay productive.”
Chris Brown, Head of Service Delivery for Berry Bros. & RuddDelivering a Better Microsoft Teams Experience
“Vantage DX has empowered our IT team to provide cost savings and strategic value to the organization, including implementing a Microsoft Teams SLA that we are confident we can meet or exceed, regardless of whether the user is working remotely or in the office.”Resolving Teams User Experience Problems with Data
“The case for Martello is clear. The quantitative savings and qualitative benefits argue that implementing this DEM solution makes more sense than continuing to accept “Microsoft is down” as a substitute for outstanding service.”Martello Enterprise Management Associates Vendor to Watch
“Two months later, after reviewing the assessment provided by Rapid Circle, the value of Martello's solution is quite clear. This tool can help us detect and repair issues faster and make us more proactive in delivering a good experience to our users.”Martello in Motion
“Martello provides a level of depth not found within the Microsoft 365 platform itself, and although Microsoft improves the level of reporting available, they do not provide the full level of insight from clients to the service across core Microsoft 365 services in one place, nor are consistent.”GSX Gizmo Techgenix Review