However, the lack of visibility and monitoring insights make it difficult for them to detect, understand and resolve quality issues that affect their end users.
As a Microsoft service partner, whether you provide consulting, implementation or managed services, Microsoft Teams and Microsoft 365 offer the opportunity for partners to help enterprises ensure the best Return on Investment for their Microsoft cloud services by maximizing the quality of service delivered to end-users.
Martello’s Partner Program has been developed for Microsoft Service Partners (SIs, VARs, MSPs) to provide additional value to their existing client base.
Thanks to Martello Vantage DX for the Microsoft Modern Workplace, you can:
Martello provides the only Modern Workplace monitoring and optimization solution that is recommended by Microsoft. It consolidates under a single pane of glass Real User monitoring with advanced network troubleshooting and 24/7 proactive tests of Microsoft services.
The solution is already used by hundreds of Enterprise size customers and close to 3 million users to ensure service quality, reduce the number of tickets and their cost and increase adoption and ROI for Microsoft services.
Increase ROI and user satisfaction for your customers with end-to-end service quality management and develop new revenue streams with Martello’s Modern Workplace monitoring and optimization solution.
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As a Microsoft Operator Connect partner, you are offering a Microsoft Teams PSTN Voice managed service that requires extended visibility for end-user support. Martello Vantage DX consolidates Microsoft, session border controller (SBC) and Network path performance data to help you reduce your support overhead.
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Develop end-to-end Azure infrastructure, application, and services management and streamline your proactive support with Martello’s built-in service dashboards, SLA, and alert management solution for Microsoft Azure.
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Enhance your Mitel service delivery offering and ensure end-user productivity with Mitel Performance Analytics (MPA) – built into Mitel Premium Software Assurance.
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Paessler PRTG is simply one of the best monitoring tools to manage a customer’s infrastructure and network.
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Join our Strategic Partner ecosystem to deliver joint value to the cloud service delivery community and build new revenue streams.
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Provide spot assessment or monitoring as a service for Microsoft Teams cloud and PSTN Voice, to discover infrastructure optimization projects and ensure user satisfaction.
Extend your Microsoft Teams and Microsoft 365 support services with advanced troubleshooting capabilities to help your customers adapt their infrastructure to Microsoft Cloud services.
Troubleshoot your customer’s cloud and PSTN Voice issues in minutes, thanks to Martello’s alert correlation engine and advanced service and network tests.
Martello’s solutions allow you to extend your Microsoft Teams support from Voice to the entire stack of Microsoft 365 services such as Teams collaboration & platform, OneDrive, SharePoint, Exchange and much more.