Microsoft 365 is at the core of your workforce productivity, and ensuring service quality is compulsory but challenging. Enterprise IT teams have no visibility into the performance of services delivered to their branch offices and business lines and therefore are exposed to productivity loss.
Martello’s digital experience monitoring (DEM) for Microsoft 365 delivers more than 10 years of cooperation with Microsoft in large Microsoft 365 deployments. Whether you want to deploy a new workload, assess and optimize your route to the cloud or manage your internal service level quality delivery, Martello is here to help you drive your users’ satisfaction and overall project success.
Microsoft 365 does not come with built-in end-to-end service quality monitoring. Microsoft 365 is only able to tell you the status of the service inside the Microsoft data center. Therefore, you have a blind spot on everything in-between your end-users and the Microsoft cloud.
To understand the service quality, you are delivering to your sites and business lines, you need a Microsoft 365 monitoring tool that continuously tests the user experience, from where your users are located.
Martello Gizmo Robot Users have been designed to do this. Contrary to any other application performance monitoring tool, they perform synthetic transaction on Microsoft Exchange, SharePoint, OneDrive, and Teams actions using Microsoft rich clients while also testing the network conditions.
Test and understand how your infrastructure and network affect the cloud user experience. Get facts to make smart decisions balancing security and performance concerns.
Assess your critical sites before, during and after the deployment during the adoption phase. Prevent unexpected service issues coming from your network, ISP, proxies and cloud configuration.
24/7 availability and performance monitoring allowing service degradation pattern detection and immediate response to incidents. You are now aware of issues before your users and their productivity are affected.
Digital experience in a hybrid environment needs perfect health and performance of online and on-premises resources such as Exchange servers, Edge, Azure AD Connect or ADFS.