While Microsoft excels at providing a secure and reliable services within its Global Network, the experience delivered to end users can be different. Because the route to the cloud involves on-premises network infrastructure, hybrid components, ISPs and often cloud third party services, maintaining services performance and end user satisfaction can be a challenge.
What is Martello Vantage DX for office 365?
Martello Vantage DX is your all-in-one solution to prioritize and resolve performance problems and optimize the user experience to improve your Microsoft Office 365 service quality.
Whether your users are remote or at the office, Martello Vantage DX detects and alerts on any Office 365 performance issues and correlates service performance insights with your existing monitoring data, synchronize alerts and incidents with your ITSM and automatically reports on service level performance.
Martello Vantage DX restores the visibility you need on Office 365 end to end service delivery.
KEY O365 monitoring FEATURES
24/7 Digital Experience Monitoring
- Early detection of any service issues for office and remote users.
- Qualify performance problems instantly (workload, location, severity, users).
Microsoft Teams Call Quality Analytics
- Define critical users’ groups and custom alerting based on Teams service quality.
- Create custom reporting to analyze and improve end-user experience.
Deep dive latency analysis
- Visualize the route to the cloud from critical locations and users.
- Spot which network is responsible for any latency to any Microsoft Global Network endpoint.
- Correlate end user experience monitoring with your own infrastructure and network monitoring insights.
Service performance reporting
- Define custom live dashboards for your business lines and customers.
- Automatically report on service level performance – internally and externally.
- Identify root cause of service performance degradation over time.
KEY O365 Monitoring BENEFITS
Ensure 24/7 service reliability
- Detect internal or external service performance issues before end-users.
- Reduce service degradation impact on business.
Resolve incidents faster
- Identify root cause of performance issues.
- Determine who is responsible for latency problems.
- Prioritize network and infrastructure issues by understanding visually, how they impact Microsoft 365 service delivery.
Reduce your Office 365 Total Cost of Ownership (TCO)
- Decrease management and support overhead.
- Achieve minimal MTTR.
- Reduce Microsoft escalations.
Improve Microsoft cloud service quality
- Track, share and justify your level of service.
- From a single pane of glass manage your Microsoft 365, Azure, AWS and Google Cloud Platform service delivery.
NEW RESOURCES
Don’t let your users be your monitoring tool, take control of the Office 365 Digital Experience!