Microsoft excels at providing a secure and reliable service within its Global Network. This means that there could be network and infrastructure bottlenecks on the route to the cloud that can also affect the end user experience and overall satisfaction. Because these bottlenecks can appear both inside and outside the enterprise network, it is complex to ensure optimal performance.
Martello Vantage DX is your all-in-one monitoring solution for Microsoft Office 365 and Microsoft Teams that helps you enhance user satisfaction while lowering your total cost of ownership (TCO).
Whether your users are remote or at the office, Vantage DX detects and alerts on user experience issues and correlates service performance insights with your existing monitoring data to help you quickly determine the root cause of issues and bottlenecks on your route to the cloud. Vantage DX then synchronizes alerts and incidents with your ITSM to streamline service resolution while automatically reporting on service level performance.
Vantage DX delivers the visibility you need on Microsoft Office 365 and Microsoft Teams to sure maximum ROI for your cloud services investment.
Coming Soon:
The global COVID-19 pandemic caused a massive and immediate shift to remote work which was bolstered by video conferencing telecommunication software such as Microsoft Teams. Although the world is still…
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If a customer has an issue with any part of Microsoft 365, MSPs just don’t have the native visibility to identify the root cause, let alone respond to and remediate…
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Written by Microsoft MVP, Nick Cavalancia. In the past two weeks, Microsoft has experienced three service outages. This unlikely event demonstrates that every cloud services vendor is susceptible to interruptions…
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For most organizations, monitoring Microsoft 365 is likely little more than just knowing whether the related services are up and running. It’s a good start, but is far from anything remotely…
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