How to Monitor Microsoft Modern Workplace?
Over the last year and a half, Microsoft Teams was often deployed while people were working from home. The good news is that they heavily adopted the solution. The less good news for your network is that they will continue to use it almost the same way they were using it from home. And that means, in many cases, a strain on your corporate network that will affect the end-user experience. Video calls and large cloud meetings consume a lot of bandwidth and load your network like never before.
Even if Microsoft does a pretty good job at ensuring their service inside their Global Network, they can’t help you monitor, prioritize, and resolve your upcoming user experience issues.
For that, every part of the service delivery team must be coordinated, sharing Microsoft Teams, network, ISP and infrastructure data to reduce any mean time to repair and optimize the service quality.