Martello Vantage DX Microsoft Teams Call Quality Monitoring

Microsoft Teams calls, and meetings are among the most critical Teams feature for business productivity.

Many IT teams rely on user reporting and the Microsoft Teams call quality dashboard to make sure everything is working well.

This means you only know if there are problems with Microsoft Teams call audio quality when a user opens an IT ticket. Users rarely open tickets, and when they do you are left scrambling to see what’s wrong.

The Microsoft Teams Call Quality Dashboard (CQD) gives IT an overview of the quality of service by providing Teams analytics. This data focuses on usage and adoption. It can be hard to find the data you need to troubleshoot a Microsoft Teams call health issue. The CQD also does not have the ability to alert you.

Only using the Microsoft CQD Teams means you are in the dark when trying to ensure good Microsoft Teams audio quality.

Martello Vantage DX™ transforms the performance data of every Microsoft Teams call into monitoring insights. This is then delivered on intuitive dashboards, and you can set up your own alerts.

IT can focus on what really matters. Dashboards show where issues are, who is experiencing them and their severity. You can also see if they are recurring and pinpoint their root cause. IT teams don’t have to rely on users to know about poor Microsoft Teams call audio quality or sluggish video.