Prioritize and resolve Performance Problems And optimize the Microsoft Teams, Microsoft Office 365, and business applications User Experience
Managing Microsoft Teams and Microsoft Office 365 application performance requires deep insight into the real user experience as well as coordination between IT departments and service providers that each work with different tools with different objectives. IT teams often struggle to qualify and solve application performance or voice quality issues because available data from user feedback and traditional monitoring tools don’t provide substantial insight into the user experience.
Martello Vantage DX™ gives IT teams complete end-to-end visibility of Microsoft 365 user experience to rapidly detect and resolve problems before they impact the user experience.
Martello offers digital experience monitoring designed specifically for Microsoft Teams and Microsoft 365 applications and has joined Microsoft’s elite partner program. Together with Microsoft, Martello brings Microsoft customers and partners actionable data on the performance and user experience of Microsoft Teams and Microsoft 365, helping them to identify, prioritize and solve critical issues impacting Microsoft Teams and Microsoft 365 performance.
KEY Microsoft 365 Performance BENEFITS
Ensure 24/7 reliability for your Microsoft 365 services and optimal Microsoft Teams voice quality
- Discover performance issues before end users.
- Rapidly identify and prioritize critical issues impacting Microsoft 365 and Teams performance.
- Reduce Microsoft Teams service degradation and the impact on business productivity.
- Track, share and demonstrate your level of service and voice/meeting quality.
Empower all of your IT departments to deliver better cloud and hybrid services
- Integrate and correlate data from your existing monitoring tools and cloud services to design end to end service level dashboards for Microsoft 365 workloads and any critical application.
- Easily share critical information with your NOC, helpdesk, service desk, service management, security and any other stakeholders to bridge the gap between silos.
Reduce your Microsoft 365 Total Cost of Ownership (TCO)
- Achieve minimal Mean Time to Repair (MTTR).
- Decrease management and support overhead.
- Reduce Microsoft escalations.
KEY Microsoft 365 Performance FEATURES
Proactive Microsoft 365 User Experience Monitoring
Test your Microsoft 365 services from where your users are, with continuous synthetic transactions that analyze each workload and feature performance.
Microsoft Teams Call Quality Analytics
Monitor all your users’ experience whether they are at the office or at their home and provide troubleshooting data for every call and meeting.
End to End Network Path Analysis
Monitor and visualize the entire network path from your users to any end point of the Microsoft Global Network (Teams, OneDrive, SharePoint, Exchange, Azure). Determine precisely where the bottlenecks are to speed problem resolution.
Rapid Root Cause Analysis
Correlate Martello Vantage DX insights with your existing monitoring tools such as SolarWinds, SCOM, Nagios, Splunk and Cisco to define end to end services for your Microsoft 365 and business applications.
Find the root cause of service disruptions in seconds.
ITSM incident workflows
Correlate monitoring events and alerts from Martello Vantage DX with your existing network and infrastructure tools to reduce event noise and empower ITSM users to achieve better service remediation.
SLA Monitoring
Define custom SLAs (Service Level Agreements) and get meaningful performance reports that pinpoint the root cause of services issues.
Cloud and Hybrid Ready
- Get a single pane of glass for your entire cloud and hybrid environment including Microsoft 365, Azure, Amazon Web Services and Google Cloud Platform.
- Correlate cloud monitoring data with on-premise network and infrastructure insight to define end-to-end cloud and hybrid application services.
- Monitor and track custom cloud and hybrid SLAs for your primary business applications.
NEW RESOURCES
Take control of your Microsoft 365, Microsoft Teams and hybrid cloud application service performance! Get a free trial today.