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Identify, Qualify and Eliminate Every Potential Bottleneck on Your Road to Microsoft 365 Cloud Service Performance Excellence.

Managing Microsoft Teams and Microsoft Office 365 application performance requires deep insight into the real user experience as well as coordination between IT departments and service providers that each work with different tools with different objectives. IT teams often struggle to qualify and solve application performance or voice quality issues because available data from user feedback and traditional monitoring tools don’t provide substantial insight into the user experience.

Martello Vantage DX™ gives IT teams complete end-to-end visibility of Microsoft 365 user experience to rapidly detect and resolve problems before they impact the user experience.

Key Microsoft 365
Performance Features

Proactive Microsoft 365 User Experience Monitoring

Test your Microsoft 365 services from where your users are, with continuous synthetic transactions that analyze each workload and feature performance.

Proactive Microsoft 365 User Experience Monitoring

Microsoft Teams Voice Quality Analytics

Monitor all your users’ experience whether they are at the office or at their home and provide troubleshooting data for every call and meeting.

Microsoft Teams Voice Quality Analytics

Microsoft 365 and Microsoft Teams Network Path Monitoring

Monitor and visualize the entire network path from your users to any end point of the Microsoft Global Network (Teams, OneDrive, SharePoint, Exchange, Azure). Determine precisely where the bottlenecks are to speed problem resolution.

Microsoft 365 and Microsoft Teams Network Path Monitoring

Rapid Root Cause Analysis

Correlate Vantage DX insights with your existing monitoring tools such as SolarWinds, SCOM, Nagios, Splunk and Cisco to define end to end services for your Microsoft 365 and business applications.

Find the root cause of service disruptions in seconds.

Rapid Root Cause Analysis

Synchronize Microsoft 365 and Microsoft Teams Monitoring Events with Your ITSM Team and Tools

Correlate monitoring events and alerts from Martello Vantage DX with your existing network and infrastructure tools to reduce event noise and empower ITSM users to achieve better service remediation.

Sync Microsoft 365 and Teams events ITSM

SLA and OLA Monitoring

Define custom SLAs and OLAs and obtain meaningful performance reports that pinpoint the root cause of service and user experience issues.

SLA and OLA monitoring

Cloud and Hybrid Ready

Get a single pane of glass for your entire cloud and hybrid environment including Microsoft 365, Azure, Amazon Web Services and Google Cloud Platform. Correlate your cloud monitoring data with on-premise network and infrastructure insight to define end-to-end cloud and hybrid application services and SLAs.

Cloud and Hybrid ready

Key Microsoft 365
Performance Benefits

  • Detect, alert and anticipate user experience challenges.
  • Qualify and prioritize IT and third-party issues impacting Microsoft Teams and Microsoft Office 365.
  • Ensure optimal Microsoft service productivity for your business lines.

  • Integrate and correlate data from your existing monitoring tools and cloud services to design end to end service level dashboards for Microsoft 365 workloads and any critical application.
  • Easily share critical information with your NOC, helpdesk, service desk, service management, security and any other stakeholders to bridge the gap between silos.

  • Increase user satisfaction and adoption.
  • Decrease management and support overhead.

Resources

An MSP sitting at their desk assessing the Microsoft Teams user experience.
Blog

How to Service Microsoft Teams? Start by Assessing the User Experience

Written by Nick Cavalancia, Technical Evangelist, Microsoft MVP, & CEO of Conversational Geek This is the second article in a 4-part series (part 1) intent on helping MSPs create services around…

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Martello Vantage Feature Spotlight
Blog

Intuitive Kibana Dashboards for Microsoft Teams User Metrics at your Fingertips

It is no secret that for IT teams, troubleshooting Microsoft 365 or Microsoft Teams issues takes time, and more often than not, the culprit is not even Microsoft. Martello Vantage…

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Blog

How to Use the Key Performance Metrics you Already Have to Improve the Microsoft Teams User Experience

In any organization, the IT operations teams bear the responsibility of providing reliable cloud services to users that are increasingly distributed, working from home, the office, or elsewhere. As a…

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Kibana Dashboards Microsoft Teams
Blog

The Who, What and Where of Delivering Microsoft Teams Mobile Calling Service Quality

Microsoft Teams users, whether they use peer-to-peer calls, meetings, or PSTN Telephony very often switch from their laptop to their mobile and expect reliable call quality on all devices. Monitoring…

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Take control of your Microsoft 365, Microsoft Teams and hybrid cloud application service performance!

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