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Prevent productivity losses from Microsoft Teams and Office 365 issues and outages with Vantage DX™ , the Microsoft-recommended monitoring tool.

End-to-end visibility into calls, meetings, networks, and SBCs

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Reduce mean time to repair

Safeguard Microsoft Teams ROI

Deliver a seamless user experience across Office 365 applications

NEW VANTAGE DX FEATURES Unleash Microsoft Call Quality Dashboard Insights ­for Swift Microsoft Teams Performance Issue Resolution

Updates to your go-to-dashboards help you unleash Microsoft Call Quality Dashboard insights for swift troubleshooting and performance issue resolution. The latest release of Vantage DX empowers IT teams to:

  • Closely monitor User Ratings for Teams calls, aiding in proactive quality improvement and issue resolution.
  • Improve Teams performance by monitoring Wi-Fi signal strength (%) and bandwidth, optimizing coverage, and reducing interference.
  • Identify transport types (UDP, TCP, unrecognized) for effective troubleshooting and performance optimization.
VDX 3.5 | Call Quality Dashboard

Key Features of Microsoft Office 365 Performance Monitoring

Microsoft Teams Meeting Room User Experience Management

Stay ahead by identifying any performance issues in your Microsoft Teams Rooms before they escalate. Pinpoint your busiest Teams Rooms and keep a vigilant watch on their performance. Guarantee optimal functionality of your Teams Rooms devices and equip yourself with rapid troubleshooting capabilities. Achieve the highest returns on your Teams Rooms investment while ensuring the utmost satisfaction for your VIP meetings.

Microsoft Teams Rooms Dashboard

Microsoft Teams Down Detection from a Global Outage to Specific Call Issues

Vantage DX combines the power of Microsoft Teams real user monitoring with proactive synthetic transactions. This data is paired with network performance monitoring. IT teams can quickly detect, qualify and act on Teams outages, user experience issues, call quality issues and meeting rooms issues.

Exchange, SharePoint and OneDrive User Experience Proactive Monitoring

Proactively test your Modern Workplace workload performance to detect Microsoft 365 outages and troubleshoot Office 365 issues faster.

Exchange SharePoint One Drive monitoring

Microsoft Teams Phone and PSTN Connectivity Issue Detection and Troubleshooting

Correlate Teams call quality data with AudioCodes SBC call detail reports. This provides full visibility of Microsoft Teams Phone issues for faster troubleshooting.

Teams phone and PSTN connectivity monitoring

Office Web Application and PowerApps Availability and Performance

Test the performance of all your Office 365 web applications and PowerApps to ensure Office 365 down issues don’t become business productivity problems.

Key Benefits of Microsoft Office 365 Performance Monitoring

  • Detect, alert and anticipate Microsoft 365 user experience issues.
  • Qualify and prioritize Microsoft Teams issues and Office 365 outages locally or globally.
  • Resolve network quality issues by pinpointing who owns them.

  • Reduce the mean time to repair of any Office 365 outage and Microsoft Teams problem.
  • Ensure Office 365 critical feature availability and performance for your business lines.
  • Correlate Microsoft Teams call quality dashboards and SBC call detail report data. This provides full visibility of Teams phone call quality issues and PSTN connectivity problems.

  • Reduce the number of Microsoft 365 user complaints and tickets.
  • Reduce the time and costs associated with any ticket.
  • Limit business productivity issues related to Microsoft 365 performance problems.

Resources

eBook

Global Microsoft Teams Performance Trends and Business Impact

Strengthen the Strategic Role of IT in your Business: New Report Reveals Hidden Productivity Leakage

Download eBook
Webinar

Troubleshooting Microsoft Teams: Preventing Poor Teams Call & Meeting Quality with Microsoft CQD and Power BI

Trying to prevent poor Teams call and meeting quality? Sign up for our next webinar.

Register Today!
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