Identify, Qualify and Eliminate Every Potential Bottleneck on Your Road to Microsoft 365 Cloud Service Performance Excellence.
Managing Microsoft Teams and Microsoft Office 365 application performance requires deep insight into the real user experience as well as coordination between IT departments and service providers that each work with different tools with different objectives. IT teams often struggle to qualify and solve application performance or voice quality issues because available data from user feedback and traditional monitoring tools don’t provide substantial insight into the user experience.
Martello Vantage DX™ gives IT teams complete end-to-end visibility of Microsoft 365 user experience to rapidly detect and resolve problems before they impact the user experience.
Test your Microsoft 365 services from where your users are, with continuous synthetic transactions that analyze each workload and feature performance.
Monitor all your users’ experience whether they are at the office or at their home and provide troubleshooting data for every call and meeting.
Monitor and visualize the entire network path from your users to any end point of the Microsoft Global Network (Teams, OneDrive, SharePoint, Exchange, Azure). Determine precisely where the bottlenecks are to speed problem resolution.
Correlate Vantage DX insights with your existing monitoring tools such as SolarWinds, SCOM, Nagios, Splunk and Cisco to define end to end services for your Microsoft 365 and business applications.
Find the root cause of service disruptions in seconds.
Correlate monitoring events and alerts from Martello Vantage DX with your existing network and infrastructure tools to reduce event noise and empower ITSM users to achieve better service remediation.
Define custom SLAs and OLAs and obtain meaningful performance reports that pinpoint the root cause of service and user experience issues.
Get a single pane of glass for your entire cloud and hybrid environment including Microsoft 365, Azure, Amazon Web Services and Google Cloud Platform. Correlate your cloud monitoring data with on-premise network and infrastructure insight to define end-to-end cloud and hybrid application services and SLAs.
Written by Nick Cavalancia, Technical Evangelist, Microsoft MVP, & CEO of Conversational Geek This is the second article in a 4-part series (part 1) intent on helping MSPs create services around…
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