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Transform the Microsoft Teams Call Quality Dashboard into Monitoring Insights

Martello Vantage DX helps you deliver great Microsoft Teams performance – anytime, anywhere.

Microsoft 365 and Microsoft Teams Performance Issues Can Disrupt Business Productivity

80%

of Microsoft Teams outages and Teams down issues are NOT caused by Microsoft

16%

Only 16% of end users open an IT ticket when experiencing a Microsoft 365 or Microsoft Teams issue

11%

Only 11% of enterprises are using a dedicated Microsoft Teams monitoring tool to prevent Teams outages and Microsoft 365 issues

 

Why are you waiting to protect your Office 365 and Microsoft Teams ROI?
Be prepared for the next outage. Get proactive Microsoft Teams monitoring today.

 

Quickly Resolve Office 365 and Microsoft Teams Performance Issues

Detect, alert and fix Office 365 and Microsoft Teams outages and problems.

 

Improving Office 365 and Microsoft Teams Performance Requires End-to-End Visibility

Your Users are not a Reliable Monitoring Tool for Teams Issues

Stop depending on users to be your Microsoft Office 365 and Microsoft Teams monitoring tool!

End users can transform Microsoft Teams features into business productivity. But they are not meant to be a monitoring solution for Microsoft Teams performance.

Studies show that only 16% of users open a ticket when a SaaS application is slow. This number is even less for VIPs. However, IT is supposed to know about every issue, at all times to maximize user productivity and cloud service ROI.

How can you fill that gap?

Teams Call Quality Dashboard

Is Microsoft Teams down? Know instantly which users are impacted, in which locations and who is responsible.

Vantage DX transforms Microsoft Teams call performance data into monitoring insights. This allows you to detect, alert, and help prioritize all Teams issues. Whether at the user, location, network or tenant level.

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Understand in seconds the root cause of an Office 365 and Microsoft Teams outage

Martello Vantage DX constantly analyzes network quality from end to end, between your critical locations and users and Microsoft cloud services. This allows you to pinpoint exactly where any latency is introduced and who owns a SharePoint, OneDrive, Exchange, Office Web app or Teams network quality issue.

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Detect Office 365 and Microsoft Teams outages in real time and prevent any service disruptions

Martello Vantage DX immediately detects any Microsoft Teams slowness and Microsoft 365 service issues, giving you the information you need to fix these problems before they affect your business productivity. Synthetic transactions tests the entire set of Microsoft Modern Workplace features – including Teams, OneDrive, Exchange, SharePoint, Office Web Apps, Azure AD Connect, ADFS and more – on a 24/7 basis, from all your critical locations.

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Maximize Office 365 and Microsoft Teams ROI

IT icon

Reduce mean time to repair (MTTR) and associated costs for any Microsoft 365 issue

Increase business productivity by ensuring the best quality of service

Lower total cost of ownership (TCO) while increasing user satisfaction

Resources to Enhance Microsoft 365 and Microsoft Teams Performance

Webinar

Building a Microsoft Teams Outage Response Plan

When Teams Availability Matters

Register Today!
Use Cases for Teams Phone
eBook

6 Ways to Deliver Top Notch Microsoft Teams Phone Performance

Get your copy of this eBook to discover the most common challenges that can throw a wrench into your Microsoft Teams phone performance and put your company's productivity at stake.

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Did you Survive the Microsoft Outage Today?
Blog

Did you Survive the Microsoft Outage Today?

The Situation: some employees are reporting that Microsoft Teams is not working properly. You wonder, is there a Microsoft outage today?  You jump onto Twitter to check the Microsoft 365…

Read more about Did you Survive the Microsoft Outage Today?
Case Study

University of New Hampshire

UNH’s IT team has come to trust Martello Vantage DX’s monitoring and alarm capabilities and the metrics it provides them.

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Trusted by our Partners

“We lacked the necessary visibility to understand where in the journey from the end user to the Microsoft Datacenter a problem was occurring, particularly since we don’t have control over all components of this journey. This made it difficult to diagnose and address the problem efficiently for our users, who are now highly dependent on Teams to stay productive.”

Chris Brown, Head of Service Delivery for Berry Bros. & Rudd

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“Vantage DX has empowered our IT team to provide cost savings and strategic value to the organization, including implementing a Microsoft Teams SLA that we are confident we can meet or exceed, regardless of whether the user is working remotely or in the office.”

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“The case for Martello is clear. The quantitative savings and qualitative benefits argue that implementing this DEM solution makes more sense than continuing to accept “Microsoft is down” as a substitute for outstanding service.”

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Rapid Circle logo

“Two months later, after reviewing the assessment provided by Rapid Circle, the value of Martello's solution is quite clear. This tool can help us detect and repair issues faster and make us more proactive in delivering a good experience to our users.”

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“Martello provides a level of depth not found within the Microsoft 365 platform itself, and although Microsoft improves the level of reporting available, they do not provide the full level of insight from clients to the service across core Microsoft 365 services in one place, nor are consistent.”

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Industry Recognized Solutions

Take control of your Microsoft 365, Microsoft Teams and hybrid cloud application service performance!

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