80%
of Microsoft Teams outages and Teams down issues are NOT caused by Microsoft
Transform the Microsoft Teams Call Quality Dashboard into Monitoring Insights
Martello Vantage DX helps you deliver great Microsoft Teams performance – anytime, anywhere.
Microsoft 365 and Microsoft Teams Performance Issues Can Disrupt Business Productivity
16%
Only 16% of end users open an IT ticket when experiencing a Microsoft 365 or Microsoft Teams issue
11%
Only 11% of enterprises are using a dedicated Microsoft Teams monitoring tool to prevent Teams outages and Microsoft 365 issues
Why are you waiting to protect your Office 365 and Microsoft Teams ROI?
Be prepared for the next outage. Get proactive Microsoft Teams monitoring today.
Quickly Resolve Office 365 and Microsoft Teams Performance Issues
Detect, alert and fix Office 365 and Microsoft Teams outages and problems.
Improving Office 365 and Microsoft Teams Performance Requires End-to-End Visibility
Your Users are not a Reliable Monitoring Tool for Teams Issues
Stop depending on users to be your Microsoft Office 365 and Microsoft Teams monitoring tool!
End users can transform Microsoft Teams features into business productivity. But they are not meant to be a monitoring solution for Microsoft Teams performance.
Studies show that only 16% of users open a ticket when a SaaS application is slow. This number is even less for VIPs. However, IT is supposed to know about every issue, at all times to maximize user productivity and cloud service ROI.
How can you fill that gap?
Is Microsoft Teams down? Know instantly which users are impacted, in which locations and who is responsible.
Vantage DX transforms Microsoft Teams call performance data into monitoring insights. This allows you to detect, alert, and help prioritize all Teams issues. Whether at the user, location, network or tenant level.
Understand in seconds the root cause of an Office 365 and Microsoft Teams outage
Martello Vantage DX constantly analyzes network quality from end to end, between your critical locations and users and Microsoft cloud services. This allows you to pinpoint exactly where any latency is introduced and who owns a SharePoint, OneDrive, Exchange, Office Web app or Teams network quality issue.
Detect Office 365 and Microsoft Teams outages in real time and prevent any service disruptions
Martello Vantage DX immediately detects any Microsoft Teams slowness and Microsoft 365 service issues, giving you the information you need to fix these problems before they affect your business productivity. Synthetic transactions tests the entire set of Microsoft Modern Workplace features – including Teams, OneDrive, Exchange, SharePoint, Office Web Apps, Azure AD Connect, ADFS and more – on a 24/7 basis, from all your critical locations.
Maximize Office 365 and Microsoft Teams ROI
Reduce mean time to repair (MTTR) and associated costs for any Microsoft 365 issue
Increase business productivity by ensuring the best quality of service
Lower total cost of ownership (TCO) while increasing user satisfaction
Resources to Enhance Microsoft 365 and Microsoft Teams Performance
Webinar
Microsoft Teams Rooms: Why Your Next Big Move with Teams Will Require Monitoring
Microsoft is empowering the hybrid workforce by investing in new Microsoft Teams capabilities such as Microsoft Teams Rooms (MTR).
Register Today!
eBook
15 Alerts to Track Microsoft Teams Call Quality
When Teams performance dips you need to know when an issue has occurred, what is the root cause and who is responsible.
Download eBook
Blog
Simple Steps to Troubleshoot Teams Rooms Devices with Vantage DX
Detecting issues with a Teams Rooms device or overall meeting experience is critical to ensure the best ROI out of your Microsoft Teams Room (MTR) investment. But, that’s made difficult…
Read more about Simple Steps to Troubleshoot Teams Rooms Devices with Vantage DX
Case Study
University of New Hampshire
UNH’s IT team has come to trust Martello Vantage DX’s monitoring and alarm capabilities and the metrics it provides them.
Read moreTrusted by our Partners
“We lacked the necessary visibility to understand where in the journey from the end user to the Microsoft Datacenter a problem was occurring, particularly since we don’t have control over all components of this journey. This made it difficult to diagnose and address the problem efficiently for our users, who are now highly dependent on Teams to stay productive.”
Chris Brown, Head of Service Delivery for Berry Bros. & Rudd
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“Vantage DX has empowered our IT team to provide cost savings and strategic value to the organization, including implementing a Microsoft Teams SLA that we are confident we can meet or exceed, regardless of whether the user is working remotely or in the office.”
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“The case for Martello is clear. The quantitative savings and qualitative benefits argue that implementing this DEM solution makes more sense than continuing to accept “Microsoft is down” as a substitute for outstanding service.”
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“Two months later, after reviewing the assessment provided by Rapid Circle, the value of Martello's solution is quite clear. This tool can help us detect and repair issues faster and make us more proactive in delivering a good experience to our users.”
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“Martello provides a level of depth not found within the Microsoft 365 platform itself, and although Microsoft improves the level of reporting available, they do not provide the full level of insight from clients to the service across core Microsoft 365 services in one place, nor are consistent.”
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