“We have all seen multiple customers deploying Teams without adequate network capabilities and without any proper way to measure, troubleshoot and improve the user experience. That is why solutions like Martello are highly recommended to Enterprise size customers.”
of Microsoft Teams performance issues are not caused by Microsoft.
of digital business initiatives will require I&O to report on users’ digital experience.
use third-party tools to aid in ensuring performance and availability of Microsoft 365 applications.
See how you can enhance the performance of Microsoft 365 and Teams.
Enterprise IT network and infrastructure availability, scalability and performance are mission-critical to employee productivity and a return on investment of cloud services.
Martello Vantage DX helps you deliver to your users Microsoft’s promise of 99.9% quality of service and clearly identifying the internal third third-party bottlenecks that are truly affecting your user experience.
Vantage DX continuously monitors the user experience of Microsoft 365 and Microsoft Teams to prioritize where IT needs to fix potential bottlenecks to get maximum ROI of their Microsoft investment.
Martello Vantage DX correlates its detection data with network path analysis coupled with your existing infrastructure and monitoring data to fully understand where the problems are and who owns them.
Correlate all monitoring events related to Microsoft Teams and Microsoft Office 365 services into meaningful incidents ready to be qualified, prioritized and assigned to the right team. Produce actionable Service and Objective Level Agreement (SLA, OLA) identifying service performance optimization possibilities.
Come discover how you can easily transform Teams CQD data into actual monitoring insights to ensure your business lines productivity and user satisfaction.
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Identify the top metrics IT teams need to be measuring and outlines Microsoft’s best practices to improve the Teams user experience.
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As we continue to see Microsoft Teams usage skyrocket, now more than ever, users are depending on Microsoft Teams service excellence to maintain productivity. But it can be challenging to…
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UNH’s IT team has come to trust Martello Vantage DX’s monitoring and alarm capabilities and the metrics it provides them.
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“We lacked the necessary visibility to understand where in the journey from the end user to the Microsoft Datacenter a problem was occurring, particularly since we don’t have control over all components of this journey. This made it difficult to diagnose and address the problem efficiently for our users, who are now highly dependent on Teams to stay productive.”
Chris Brown, Head of Service Delivery for Berry Bros. & Rudd
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“Vantage DX has empowered our IT team to provide cost savings and strategic value to the organization, including implementing a Microsoft Teams SLA that we are confident we can meet or exceed, regardless of whether the user is working remotely or in the office.”
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“The case for Martello is clear. The quantitative savings and qualitative benefits argue that implementing this DEM solution makes more sense than continuing to accept “Microsoft is down” as a substitute for outstanding service.”
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“Two months later, after reviewing the assessment provided by Rapid Circle, the value of Martello's solution is quite clear. This tool can help us detect and repair issues faster and make us more proactive in delivering a good experience to our users.”
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“Martello provides a level of depth not found within the Microsoft 365 platform itself, and although Microsoft improves the level of reporting available, they do not provide the full level of insight from clients to the service across core Microsoft 365 services in one place, nor are consistent.”
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