The Office 365 and Microsoft Teams Monitoring Solution

“We lacked the necessary visibility to understand where in the journey from the end user to the Microsoft Datacenter a problem was occurring, particularly since we don’t have control over all components of this journey. This made it difficult to diagnose and address the problem efficiently for our users, who are now highly dependent on Teams to stay productive.”

Chris Brown, Head of Service Delivery for Berry Bros. & Rudd

“Vantage DX has empowered our IT team to provide cost savings and strategic value to the organization, including implementing a Microsoft Teams SLA that we are confident we can meet or exceed, regardless of whether the user is working remotely or in the office.”

“The case for Martello is clear. The quantitative savings and qualitative benefits argue that implementing this DEM solution makes more sense than continuing to accept “Microsoft is down” as a substitute for outstanding service.”

“Two months later, after reviewing the assessment provided by Rapid Circle, the value of Martello's solution is quite clear. This tool can help us detect and repair issues faster and make us more proactive in delivering a good experience to our users.”

“Martello provides a level of depth not found within the Microsoft 365 platform itself, and although Microsoft improves the level of reporting available, they do not provide the full level of insight from clients to the service across core Microsoft 365 services in one place, nor are consistent.”