Goodbye firefighting,
hello proactivity
The only purpose-built solution to help you proactively manage Microsoft Teams and
Microsoft 365
Trusted by our Partners
Vantage DX New feature New hybrid collaboration management capabilities
Because organizations often rely on more than one collaboration solution, we’ve enhanced Vantage DX to support hybrid collaboration environments that combine Microsoft Teams, Microsoft 365 and Zoom. Vantage DX cuts through the complexity of needing multiple tools to manage multiple platforms by providing a single solution to monitor and optimize leading collaboration solutions.
The unified management capabilities of Vantage DX allow you to:
- See your entire collaboration environment in a single console.
- Monitor, troubleshoot and generate custom reports on Teams, Zoom and more — all in one place.
- Apply consistent business processes for communications and collaboration across your entire environment.
- Identify when a platform is experiencing issues so you can advise users to switch to another and keep productivity flowing.
To speed troubleshooting, in addition to visibility of the Call Quality Dashboard, Vantage DX gives you rich visibility of the SBC to see:
Source and destination of calls
SIP trunk connectivity and PSTN performance
SBC congestion and dropped packets
Call quality insights and alerts
0%
Drop in Teams Support Tickets
Our cost model indicates that up to 60% of potential issues can be mitigated with proactive monitoring.
0%
Reduction in IT Support Costs for Organisations with over 1000 Users
For organizations with over 1,000 users, proactive monitoring can halve the amount of IT support labor required.
0%
Decrease in Required Staffing for an Organization with over 10,000 Users
Organizations with over 10,000 users can expect proactive monitoring and enhanced diagnostics to cut required support staff by 2/3, so they can be refocused on other initiatives to transform your business.
What is the Value of Proactive Microsoft Teams Monitoring?
Teams downtime has a significant cost. See how we can help!
Driving Value for MSPs
Optimize Microsoft 365
and Teams Services
Ensure top-tier performance for Teams services, including Teams Phone and Teams Meeting Rooms.
Get Proactive
Minimize downtime and enhance the user experience by identifying and addressing issues before they have an impact.
Maximize
Client ROI
Deliver a superior service helping clients get the most of their investments in Microsoft Teams.
Ensure Service
Operations Efficiency
Gain the tools needed to streamline workflows, improve productivity, and make informed decisions quickly.
Welcome to the hot seat
Users expect Microsoft productivity solutions to work on demand — wherever they are, whenever they want.
| Various Microsoft Native Tools | Vantage DXAll in one console | |
|---|---|---|
| Monitoring | ||
| Proactive monitoring with synthetic testing | ||
| Incident alerting with custom thresholds | ||
| Monitor all users and license types | ||
| Visibility | ||
| Unified visibility of all participants in a call including Teams users, Teams Phone users, and Teams Rooms | ||
| Network path tracing from user to Microsoft data center | ||
| SBC load and performance visibility for Teams Phone | ||
| Analytics | ||
| Correlation of all visibility data sources | ||
| Root-cause analysis | ||
| Advanced analytics and drill-down dashboard | ||
Martello's Vantage DX
Martello’s Vantage DX is the only digital experience management solution purpose-built to enable frictionless Microsoft collaboration. It expands on and dramatically augments native Microsoft monitoring capabilities across Teams Meetings, Teams Phone and Teams Meeting Rooms
Proactive Detection
Identify problems before users are affected.
Faster Resolution
Troubleshoot and fix issues in minutes instead of days.
SLA Enforcement
Meet user expectations with service-level agreements.
Cost Control
Optimize infrastructure and manage licenses to keep costs down.
Beyond Native Microsoft Tools
Close visibility gaps, anticipate issues, and deliver an exceptional Microsoft 365 and Teams experience with our latest e book.
Vantage DX Product Review
In his latest review, Brien Posey highlights how Martello Vantage DX bridges the gap left by Microsoft’s native tools — offering advanced proactive monitoring and real-time troubleshooting beyond basic Teams visibility.
Supporting your Microsoft collaboration solutions
Vantage DX
for Microsoft Teams
Optimize the Experience
Vantage DX
for Microsoft 365
Boost Productivity
Book a demo today
See what Martello’s Vantage DX can do for you.
Resources to Enhance Microsoft 365 and Microsoft Teams Performance
LinkedIn Live Event: Determining the Value of Proactive Monitoring
Join Kevin Kieller and Dino Caputo for an insightful webinar as we share a detailed model designed to calculate the value of proactive monitoring and enhanced diagnostics in Microsoft Teams environments.
Watch Now!
Optimize Teams Services for Peak Profitability
Strategies to improve efficiency, enhance service quality, and increase margins for long-term growth.
Read now
Is hybrid collaboration causing you headaches?
Real-time collaboration and virtual meetings have become part of the basic fabric of how work gets done. Because different collaboration platforms do different things really well, most organizations tend to…
Read more about Is hybrid collaboration causing you headaches?