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Alongside Microsoft Teams, OneDrive, SharePoint and Exchange, many other Microsoft 365 applications are used every day. Applications such as Microsoft Excel, Word, Planner, Stream, PowerBI, and OneNote are at the heart of many business processes. However, since very few users open IT tickets when they experience performance or even availability issues, how can IT ensure their constant reliability?

What is Martello Vantage DX for Microsoft 365 Monitoring?

Martello Vantage DX™ monitors the entire stack of Microsoft 365 applications from any critical location, checking the availability and performance of each application. As these applications also rely on the existing infrastructure and network path to the cloud, Martello is monitoring the route to the application services and then correlates its monitoring data and alerts with your existing monitoring statistics to provide a complete overview of the entire service delivery for these critical applications.

Key Microsoft 365 Applications Monitoring Benefits

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  • Detect Microsoft 365 issues before they impact users.
  • Compare performance from multiple locations.
  • Provide data on network conditions at the time an issue occurred.

  • Visualize the route between your key locations and your Microsoft applications.
  • Instant detection of the network and infrastructure components affecting your user experience.
  • Correlate your own monitoring data with Martello Vantage DX insights for an end-to-end picture of business application performance.

  • Decrease management and support overhead.
  • Achieve minimal Mean Time To Repair (MTTR).
  • Reduce Microsoft escalations.

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  • Define, track and share custom performance reports and/or SLAs.
  • Automatically spot the root cause of a Service Level Performance breach.

Key Microsoft 365 Applications Monitoring Features

  • Detect performance issues in real time for every critical Microsoft Teams feature: Voice, Meetings, Channel, Document, Chat, Presence, etc.
  • Provide detailed analysis of network conditions when issues occur.

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  • Qualify any Microsoft 365 issue (Microsoft outage, infrastructure issue, network problem, etc.).
  • Identify which network is responsible for end-user latency.
  • Correlate application availability and performance test results with your existing infrastructure and network monitoring data to identify the root cause of an issue.

  • Correlate every alert for end-to-end application service delivery in your ITSM tool.
  • Check in real time if alerts are picked up and incidents are processed.

  • Get a full view of an applications’ availability and performance such as Excel, Word or PowerBI with deep dive monitoring for Microsoft Teams, OneDrive, SharePoint and Exchange.
  • Combine synthetic transactions, Teams call quality analytics and network path analysis to pinpoint issue root cause.

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Don’t let your users be your monitoring tool, take control of the Microsoft 365 Digital Experience!

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