Martello BLOG

Feature of the Week: Schedulable Maintenance Mode

When managing your network, there are many times when a device is in need of an upgrade or replacement. When this happens, you set it to maintenance mode to avoid the irrelevant alarms you know will come in. Things get busy and often, you forget to turn the maintenance mode off – as a result, the key performance indicators are not collected. To prevent this problem, the latest release of Mitel Performance Analytics (MPA) includes a schedulable maintenance mode feature.This will reduce time consuming problems associated with scheduled and unscheduled maintenance and explaining irrelevant alarms or availability details to customers.
MPA makes it effortless to schedule single or groups of devices into maintenance mode. Using group scheduling, this feature simplifies bulk device maintenance and ensure devices come out of maintenance mode when done. Reports are readily available to show maintenance windows during the period.

Additionally, you can schedule multiple maintenance windows associated to a single device. A device can also be included in a daily maintenance schedule and a monthly maintenance schedule. It is also now possible to manually put individual devices into maintenance mode when needed.

For example, as a network specialist, you are responsible for planning and managing maintenance periods for your company’s devices. With this feature, you can rest easy knowing the devices are placed into and out of maintenance at a pre-determined time.

MPA 2.3 gives the users the flexibility to schedule maintenance mode according to any existing workflow. To see more MPA 2.3 features, take a look at our MPA 2.3 primer or the MPA 2.3 demo video.