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Feature of the Week: MiVoice Border Gateway (MBG) SIP Trunk Voice Quality

Know when a voice quality problem is happening, for proactive support and customer satisfaction.

This release of MPA supports monitoring of SIP Trunk Voice Quality, for real-time identification of voice quality problems.
MPA now shows media quality as received at:

  • the MBG (near-end)
  • at the SBC/Gateway (far-end)
  • for the LAN side (ICP) of the MBG
  • the WAN (Internet) side of the MBG

This feature requires MBG Release 9.0 or later; far-end media statistics require RTCP support.VoiceQuality
Looking for more? Check out our Mitel Performance Analytics page.

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