UCScore provides partners with a competitive differentiator, driving pre-sales, installation and troubleshooting success.
Ottawa, Canada (March 10, 2020) – Martello Technologies Group Inc., (“Martello” or the “Company”) (TSXV:MTLO), a leading provider of solutions that deliver clarity and control of complex IT environments, announced today that its UCScore web-based site qualification tool for unified communications (UC) deployments has become a key differentiator for channel partners and managed service providers that sell UC solutions.
UCScore is a web-based site qualification tool that is designed to test voice call quality. It gives customers a clear, accurate assessment of the impact a planned UC deployment will have on their network. It requires no software installation, and unlike other bandwidth tests, it tests what matters to voice performance, to prevent jitter, latency and packet loss. UCScore works by sending packets (representing voice calls) between a customer site and the UCScore server, delivering an easy to understand summary of results online. The scores represent the R-Factor results of these simulated voice calls, which is a measure of call quality.
Towner Communications Systems (TCS), a Mitel channel partner and longtime user of Martello’s UC performance analytics software, recognized the unique value of UCScore, and implemented its own branded UCScore testing portal, called SIPScore.
“UCScore has become a key differentiator for our business,” said Ryan Towner, President of Towner Communications Systems. “This simple tool is quite unique in the industry, adding value to our pre-sales, installation and troubleshooting operations. We can show our customers information that they don’t have access to through any other tool, which demonstrates our expertise and the range of technologies we can apply to help our customers achieve success.”
“UCScore expands our portfolio of UC performance analytics solutions and is a sales enablement tool for partners like TCS who are selling voice solutions. With UCScore, TCS has demonstrated leadership by offering its customers unique insight into their UC performance, without significant overhead or complexity,” said Rob Doucette, VP Product Management at Martello. “Working together with our partners, we are creating innovative solutions that set them apart from competitors, and ensure they deliver a reliable unified communications user experience to their customers.”
Martello Technologies Group Inc. (TSXV: MTLO) is a technology company that provides clarity and control of complex IT infrastructures. The company develops products and solutions that monitor, manage and optimize the performance of real-time applications on networks, while giving IT teams and service providers control and visibility of their entire IT infrastructure. Martello’s products include SD-WAN technology, network performance management software, and IT analytics software. Martello Technologies Group is a public company headquartered in Ottawa, Canada with offices in Montreal, Amsterdam, Paris, Dallas and New York. Learn more at https://www.martellotech.com
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