Martello BLOG

So you’ve decided to move to Unified Communications (UC), but is your network ready to handle the increased load? Do you have the monitoring capabilities to make sure everything is in working order? There are many things to think about before you take the leap into UC Software-Defined (SD) WAN in order to avoid unpleasant surprises in terms of cost and performance. UC traffic requires stability and flexibility, both of which can be improved by adopting an SD-WAN solution.

Here are 5 things to consider when choosing SD-WAN:

1. Make sure you get the most out of your investment

The current mainstream market offers clients with two alternatives: low-grade devices at a low cost (up-front or as-a-service), or high-end devices at prohibitive costs.

2. Make sure your provider is experienced with networking

We recommend searching for providers who are not playing catch-up with the market, and who have been ahead of the wave.

3. Make sure your provider is experienced with Real-Time traffic

From dropped calls to poor voice quality, UC performance issues are often caused by a network infrastructure that is not designed to run high bandwidth applications.

4. There’s no such thing as a device-less WAN

When presenting their SD-WAN solutions, many providers will often neglect to mention the underlying hardware requirements. It’s important to note that branch offices still require edge devices, and this will remain a fact for the foreseeable future.

5. Avoid information overload

Most suppliers today boast a massive arsenal of reports, charts and smooth User Interface (UI) to support their SD-WAN console. Too many reports will distract your attention from other design flaws that you need to have corrected.

Among other things, SD-WAN solutions are expected to deliver many benefits which can significantly improve the performance of UC deployments. Still wondering what SD-WAN solution is best for you? 

Download our eBook today and get our top tips for selecting the right SD-WAN for your UC deployment.


The 2019 Trade Show season is upon us and at Martello, we are packing up and hitting the road!

We are taking our solution around the world solving our customer’s network issues, one city at a time. Our experts will be on-site at various trade shows across the globe to show you exactly how Martello can be the solution to bring clarity and control to your complex digital environments.

Businesses face daunting new challenges from all sides: emerging technologies promise to disrupt the environment, while end users and customers continue to demand new tools and media. Even as you keep pace with all these changes, you still must meet the responsibilities of today—implementing, integrating, and managing modern business-critical communications systems.

Whether you are a service provider looking to solve voice quality issues for your end user, or a large enterprise trying to manage a variety of real-time service demands on your network, Martello’s solutions make sure your network is up for the challenge.

Look for our booth that these trade shows in the United States and in Europe this spring, and keep an eye on our Events page for our upcoming shows. 

Enterprise Connect 2019Enterprise Connect

March 18-20, 2019

Orlando, FL

Booth 739

Microsoft Ignite Amsterdam 2019Microsoft Ignite

March 20-21, 2019

Amsterdam, NL




Experts Live 2019 TexasExperts Live

March 26, 2019

Austin, TX

Booth 8


Channel Partners Las Vegas 2019Channel Partners

April 9-12, 2019

Las Vegas, NV

Booth 352





May 8-9, 2019

Ottawa, ON




June 17-20, 2019

Minneapolis, MN



We hope that you’re able to come and connect with us at one of these shows so that we can speak face-to-face about the variety of solutions that we offer for your business.

Are you planning on attending one of these shows? Book some time to meet with Martello.

Stay tuned to our blog for more information about events later in the year.

Networks are no longer just required to send and/or receive emails, load web pages and provide instant messaging. Today’s environment has a need for real-time connectivity to allow customers to make phone calls and participate in live video chats. One employee may be listening to music while they work, another may be in a live video conference call with colleagues on the other side of the world. Delays in the voice or video stream, is not only obvious, but can also discourage users to engage if it is not working properly. This puts more pressure on networks than ever before. So how do you meet the challenge of ongoing network demand?

Martello NetworkReliable unified communications (UC) network performance means a smooth user experience and less downtime – but it can be difficult to deliver in today’s complex networks.

Mitel platforms need trusted Mitel performance management – we’ve got you covered with this latest release that includes enhancements to speed onboarding for a better customer experience. Each new release of Mitel Performance Analytics (MPA) brings additional tools to help lay the groundwork for exceptional UC network performance.

This month’s release of Mitel Performance Analytics (MPA) R3.0 will help you know when problems are occurring and resolve them quickly.

The latest features include:

MPA for MiVoice Connect   |  MPA 3.0 now includes support for MiVoice Connect that includes, secure remote access, telephony services monitoring, CPU, memory, disk, network monitoring and alarm management including voice quality and backups.

Improved MX-ONE Feature Integration  |   Additional feature integration added for MX-ONE customers, including trunk capacity reporting, TDM trunk traffic and extended support for premise or air gapped systems and power supply support.

Advanced UC Network Testing  |  Test VoIP and network performance with synthetic calls to quickly pinpoint a problem with tools customized for voice and video. This feature is included in MPA Plus.

Improved Customer Lifecycle Management  |  Increased functionality for administrators onboarding new users. Features include detailed welcome emails and standardized user role templates to streamline permission granting.


How this release is enhancing the story:

MPA 3.0


MPA R3.0 Infographic:

Check out how the latest version enhances the story with this MPA R3.0 Infographic

MPA 3.0

Mitel Performance Analytics is available as part of the Mitel Software Assurance Premium subscription.

Still have questions? Book some time with our Customer Success Specialist to walk through the latest version of MPA.