January 6, 2022 | MSP Insights
Microsoft Teams has been a crucial part of the hybrid work environment and the modern workplace. Features such as Direct Routing simplify the connection between legacy telephony technology and the Teams user. However, it does add a layer of network infrastructure complexity. How do you ensure service quality for Teams call capabilities? How do you seamlessly integrate Public Switched Telephone Networks (PSTN) and Private Branch Exchange (PBX) connectivity with Teams? What proactive measures or solutions should be implemented?
Martello provides the only end-to-end Microsoft Teams performance monitoring tool that Microsoft recommends to their customers to maximize employee productivity. Our solution Vantage DX proactively monitors Microsoft 365 and Teams service quality, enabling IT with complete visibility of the user experience to ease troubleshooting of issues before they impact users. Find out why Martello is Microsoft’s go-to-solution for Microsoft Office 365 Monitoring >>