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Microsoft SharePoint online is at the heart of many critical business processes and also often the backbone of customer support, intranet and even internet websites. Therefore the availability and performance of this Microsoft service is critical. However, users, especially if they are external, will rarely open a ticket when it slows down. So how can you ensure a service you don’t have visibility into?

What is Martello Vantage DX for Microsoft SharePoint Monitoring?

Ensure end to end performance and user satisfaction at all times. Martello Vantage DX™ continuously tests SharePoint online services from any critical location and enables IT to correlate its performance test results with their existing infrastructure and network monitoring data for full visibility into the entire service delivery.

Key SharePoint Monitoring Features

Troubleshoot Any Microsoft SharePoint Issue

  • Qualify any SharePoint issue (Microsoft outage, infrastructure issue, network problem, etc.).
  • Identify which network is responsible for end-user latency.
  • Correlate SharePoint availability and performance test results with your existing infrastructure and network monitoring data to identify the root cause of an issue.

24/7 Microsoft SharePoint Online Digital Experience Monitoring

  • Test the login, upload and download of documents in real-time.
  • Test document upload and download through Microsoft Teams and Exchange.
  • Test the availability and performance of SharePoint webpages.

Monitor the Entire Microsoft 365 Stack

  • Include SharePoint Online monitoring in the overall Microsoft 365 monitoring strategy (Excel, Word, PowerBI, etc.)
  • Determine if document collaboration issues are coming from OneDrive, Exchange, SharePoint or Teams.

Key SharePoint Monitoring Benefits

  • Detect SharePoint issues before they impact users.
  • Compare performance from multiple locations.
  • Provide network conditions at the time an issue occurred.

  • Visualize the route between your key locations and your Exchange services.
  • Instant detection of network and infrastructure components affecting your user experience.
  • Correlate your own monitoring data with Martello Vantage DX insights into end-to-end SharePoint business services.

  • Decrease management and support overhead
  • Achieve minimal Mean Time To Repair (MTTR)
  • Reduce Microsoft escalations

  • Define, track and share custom performance reports and/or SLAs.
  • Automatically spot the root cause of a Service Level Performance breach.

Resources

MS Teams Monitoring
eBook

Ensuring Teams Performance When It's OneDrive, SharePoint and Exchange Under the Hood

Find out how you can gain the visibility needed to isolate the sources of Microsoft Teams performance issues.

Read more
View all resources

Don’t let your users be your monitoring tool, take control of the Microsoft 365 digital experience!

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