I need to... Boost ROI for clients who have premium Teams services
Trusted by our Partners
Premium services like Microsoft Teams Phone and especially Teams Rooms — which require dedicated physical space and equipment — can be significant investments for many organizations. That puts extra pressure on those services to deliver measurable results.
As an MSP, you can help deliver that return on your clients’ investments
You can achieve both with end-to-end monitoring and management capabilities that are purpose-built for Teams.
The Challenge High stakes, increased complexity
A poor Teams experience can drive down usage, undermining an organization’s collaboration investment. The challenge with premium services is that they each have their own unique trouble spots, making them more complex to manage than core Teams collaboration.
Teams Rooms
- A single Teams Room can cost thousands a month, meaning the pressure to generate a return on investment (ROI) is high.
- Native monitoring tools often have limited visibility — potentially none for remote participants.
- Everything from misconfigurations to user errors can affect the Teams Room experience.
Teams Phone
- Teams Phone requires a session border controller (SBC) to manage traffic between the IT environment and the public switched telephone network (PSTN).
- Siloed and limited native tools can’t see into the SBC or across the PSTN, limiting the ability to manage the Teams Phone experience.
The right tools can help overcome all of these obstacles.
Vantage DX makes it easy for you to deliver more
Book a demo to see how
What can I do? Manage more – more easily – with Vantage DX
Martello’s Vantage DX software provides complete, end-to-end visibility across the entire Teams environment, from end users to the Microsoft data center. That enables centralized troubleshooting with rapid root cause analysis so you can solve issues faster.
What Vantage DX can do for Teams Rooms
Keep your finger on the pulse of your clients’ Teams Rooms
Detect potential issues before users are affected with automated synthetic testing
Remotely check equipment status and health
Gain a holistic view of every device, connection and data center resource involved
Automatically send ITSM tickets to local IT resources when needed
Monitor room use with custom metrics to help ensure client ROI
What Vantage DX can do for Teams Phone
End-to-end visibility and root cause analysis make troubleshooting easier so you can fix problems faster.
Check connection and call quality without user involvement via automated synthetic testing that places calls over the PSTN
Augment Microsoft call quality and endpoint data with precise network path tracing
Use dashboard-style visualizations to track and optimize Teams license utilization
The Results Enhance the premium service experience with Vantage DX
Vantage DX gives you everything you need to enable better client experiences with premium Teams services.
Better usage
Contribute to higher uptake and more frequent usage to boost client ROI — with reporting to prove results.
Superior experience
Deliver a more satisfying, positive and consistent experience across all Teams services.
Optimization potential
Help clients monitor Teams Rooms and Teams Phone licenses, ensuring they are deployed where they are most needed.
Need more help?
Check out our other Help Me With topics and use cases:
