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More platforms doesn’t have to mean more headaches

Most organizations use more than one app for communication and collaboration — say, Microsoft Teams for internal meetings and productivity plus Zoom for outside meetings and webinars.

Those kinds of choices are great for users but can be tough on IT teams trying to ensure a frictionless and consistent experience. Suddenly you’re dealing with multiple consoles, different alert thresholds, fragmented visibility and a mixed bag of management tools that have to be used separately.

Vantage DX simplifies all that by providing a single experience-management console for multiple leading collaboration solutions including Teams and Zoom.

One tool to rule them all

Vantage DX makes it easier to get more from your collaboration platforms.

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Single console

With Vantage DX you have one place to go for monitoring, visibility, troubleshooting and reporting.

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Common processes

Monitor performance and workflows consistently by applying the same processes across your environment.

Continuous communication

Identify issues and outages quickly and switch users to the unaffected platform for seamless productivity.

Manage more with less.

Book a call today to see how Vantage DX for hybrid collaboration environments can help.

See everything in one place

Unified management with Vantage DX lets you monitor, troubleshoot and optimize your organization’s collaboration solutions through a single, intuitive console.

Performance metrics for Microsoft Teams and Zoom calls. Minimum MOS (Mean Opinion Score) is 4.32 for input and output. Maximum CPU usage shows 100% for the system and 46% for Zoom. Good Call Rate is 87% from a total of 15 calls.

Your IT team needs to learn only one tool to oversee your critical apps, setting common thresholds and applying consistent support workflows and rules across Teams and Zoom so that you’re upholding the same great experience for all users on either platform.

With Vantage DX from Martello, you can even create custom reports that consolidate data on both platforms for an integrated picture of performance and faster identification of patterns and trends.

Here’s just some of what you get with Vantage DX for Teams and Zoom together:

  • 24/7 monitoring: Monitor all Teams and Zoom meetings automatically and around the clock, along with Teams Room and Teams Phone sessions.
  • Custom alerts: Set and track performance thresholds based on your organization’s needs, user expectations and service-level agreements.
  • Network path tracing: Pinpoint exactly where issues originate with network path tracing from the end user through local and ISP networks to Microsoft and Zoom data centers. Identify failing or underperforming equipment or network elements by IP address to get to a fix fast.
  • Root cause analysis: Determine the root cause of any issue with automated analytics — whether it’s a laggy network hop, weak wifi in the user environment and more.  
  • Endpoint visibility: Confirm that user devices are performing as they should, with insight into CPU and RAM usage. Vantage DX can also verify the client software version being used for Teams so you know if it’s up to date.

Advanced analytics

Access a wide range of key analytics and intuitive drill-down dashboards to gain a quick, accurate picture of Teams and Zoom performance including:

  • Overview
  • Meeting details
  • Users

And specifically for Microsoft Teams, this includes monitoring locations, meeting rooms, and devices.

 

Get the Picture?

Manage multiple collaboration platforms with ease using Vantage DX.

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