OTTAWA, ON – March 19, 2014 – Version 4.10 of Martello’s popular MarWatch sofware has been released. MarWatch 4.10 supports monitoring, remote access and alerts for MiContact Center, Mitel`s advanced multi-channel contact center solution. Until now IT staff had few available tools to manage MiContact Center systems and prevent downtime. Companies that have adopted MiContact Center know the importance of responsive customer service, so there has been growing demand for a solution that will monitor MiContact Center and offer visibility into the system to keep it running optimally. MarWatch 4.10 also adds support for additional devices and applications. Recent Mitel acquisition OAISYS, which delivers integrated call recording and quality management solutions, is now supported by MarWatch.