New Report from DTX + UCX 2023 Exhibitor, Martello Highlights Negative Impact to Businesses due to Microsoft Teams User Experience Issues
London, United Kingdom – October 4, 2023 – Martello Technologies Group Inc., (“Martello” or the “Company”) (TSXV:MTLO), a leading developer of software solutions that optimise the Microsoft Modern Workplace, announced the release of its inaugural Global Microsoft Teams Performance Trends and Business Impact report as the Company introduces new user experience correlation capabilities in Vantage DX, the only comprehensive, out-of-the-box performance monitoring solution for Microsoft Teams. Martello is sponsoring UC EXPO on the 4-5 October 2023 at ExCeL London, booth number R72. Book an appointment to learn more about how to reduce critical productivity leakages with Vantage DX.
It is estimated that less than 20% of Teams user experience problems are reported to IT, and the Global Microsoft Teams Performance Trends and Business Impact report surfaces the unseen productivity leakages caused by these under-reported issues, which are caused by problems such as WiFi strength, bandwidth and network switching concerns. In a 5,000-employee business, there are more than 40,000 failed or poor Teams calls annually, and the report sheds light on the bottom-line impact these user experience problems are having on businesses globally.