0%
Drop in Teams Support Tickets
Our cost model indicates that up to 60% of potential issues can be mitigated with proactive monitoring.
Vantage DX New features New Capabilities in Vantage DX
With the latest release of Vantage DX, Martello is the first in the industry to deliver proactive monitoring for Teams Phone. Robot managers will place calls to a phone number on the PSTN, to test if it connects and the quality. These calls are continuous 7×24, every 10 minutes. This helps you to detect Teams Phone problems before they impact users.
To speed troubleshooting, in addition to visibility of the Call Quality Dashboard, Vantage DX gives you rich visibility of the SBC to see:
- Multiple SBCs and the IP address of any devices between them
- Source and destination of calls
- SIP trunk connectivity and PSTN performance
- SBC congestion and dropped packets
- Call quality insights and alerts
0%
Reduction in IT Support Costs for Organisations with over 1000 Users
For organizations with over 1,000 users, proactive monitoring can halve the amount of IT support labor required.
0%
Decrease in Required Staffing for an Organization with over 10,000 Users
Organizations with over 10,000 users can expect proactive monitoring and enhanced diagnostics to cut required support staff by 2/3, so they can be refocused on other initiatives to transform your business.
What is the Value of Proactive Microsoft Teams Monitoring?
Teams downtime has a significant cost. See how we can help!
Welcome to the hot seat
Users expect Microsoft productivity solutions to work on demand — wherever they are, whenever they want.
It’s on you to deliver.
That’s not easy when you don’t have end-to-end visibility and the only problems you ever see are the ones that already happened.
Martello’s Vantage DX gives you the tools to detect issues proactively, resolve them faster, and uphold the toughest SLAs while keeping costs under control.
Martello's Vantage DX
Martello’s Vantage DX is the only digital experience management solution purpose-built to enable frictionless Microsoft collaboration. It expands on and dramatically augments native Microsoft monitoring capabilities across Teams Meetings, Teams Phone and Teams Meeting Rooms
Proactive Detection
Identify problems before users are affected.
Faster Resolution
Troubleshoot and fix issues in minutes instead of days.
SLA Enforcement
Meet user expectations with service-level agreements.
Cost Control
Optimize infrastructure and manage licenses to keep costs down.
Product Review: Vantage DX
Read the recent review by Microsoft MVP Brien M. Posey where he rates Vantage DX 4.9 out of 5 for its mix of purpose-built features for Microsoft Teams.
Martello has your back
Martello’s Vantage DX extends your reach for more insight and control:
- Detect problems, often before users are impacted with 24/7 proactive monitoring and alerting, so you can proactively manage performance instead of just monitoring it.
- Remove the blindspots that native Microsoft tools don’t see — the network between the endpoint and the data center, giving you end-to-end visibility to speed troubleshooting.
- Get ahead of issues by analyzing trends, pinpointing patterns and preventing problems from arising in the first place.
Beyond Native Microsoft Tools
Unlock the Full Microsoft Experience
Supporting your Microsoft collaboration solutions
Vantage DX
for Microsoft Teams
Optimize the Experience
Vantage DX
for Microsoft 365
Boost Productivity
Book a demo today
See what Martello’s Vantage DX can do for you.
Resources to Enhance Microsoft 365 and Microsoft Teams Performance
LinkedIn Live Event: Determining the Value of Proactive Monitoring
Join Kevin Kieller and Dino Caputo for an insightful webinar as we share a detailed model designed to calculate the value of proactive monitoring and enhanced diagnostics in Microsoft Teams environments.
Watch Now!
Beyond Native Microsoft Tools
Get our latest eBook to go further with Martello's Vantage DX. Close visibility gaps, anticipate issues, and deliver an exceptional Microsoft 365 and Teams experience.
Download Now!
Think proactive monitoring for Teams Phone is too good to be true? Think again.
Collaboration platforms like Microsoft Teams are absolutely central to how enterprises get business done these days. But sometimes the fastest, most direct way to answer a question, solve a problem…
Read more about Think proactive monitoring for Teams Phone is too good to be true? Think again.