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Martello gives us the ability to pull analytics and make decisions along the way as it relates to the end user experience.

Mondelēz Carries out Major Global Communications Transformation

See how Orange Business is leveraging Vantage DX to facilitate Mondelēz International’s transition to a fully digital workspace, revolutionizing their global UC operations for enhanced collaboration and efficiency.

Department for Work and Pensions

The DWP deployed Martello Vantage DX for proactive monitoring of the Microsoft 365 and Teams service. This capability allowed the DWP to take a more proactive approach, detecting issues before they impacted an actual user.

Vantage DX has made the DWP’s operations more efficient and helped to reduce their costs by streamlining the way they manage network changes…

Case Study: DWP

Department for Work and Pensions Case Study

“By making it much easier to identify any impact a network change would have on the Microsoft 365 and Teams user experience, Vantage DX reduced our requirement for testing resource, which is a tangible saving in the cost of supporting Microsoft 365 and Teams.”

Delivery Manager for the DWP

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Vitrolife

Vitrolife Saves More than 10,000 Hours of Microsoft Teams Troubleshooting with Vantage DX.

Sweden-based Vitrolife, a global leader in reproductive health, has approximately 1,200 employees spread across 20 countries worldwide. Their IT leadership came to Martello hoping Vantage DX could help them get better control of the Microsoft Teams user experience and transform…

Case Study: Vitrolife

Vitrolife cover image

“Vantage DX has already saved our IT team hours of time troubleshooting network issues which are causing problems for Microsoft Teams users. Before Vantage DX, we were responding to these problems with a blindfold on, whereas today we can quickly identify and resolve them with real data rather than guesswork. Vantage DX has empowered our IT team to provide cost savings and strategic value to the organization, including implementing a Microsoft Teams service level agreement (SLA) that we are confident we can meet or exceed, regardless of whether the user is working remotely or in the office.”

Stephan Pindstrup, Global IT Operations Specialist for Vitrolife

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Vantage DX

Berry Bros. & Rudd

Visibility into Microsoft Teams Performance Helps Proactively Deliver a Better User Experience.

Berry Bros. & Rudd (BBR) is a family-run British wine and spirits merchant founded in London in 1698 and is the official wine supplier to the British Royal Family since the reign of King George III. Over the years, the company has grown from a small coffee shop into an international business with six offices worldwide…

Case Study: Berry Bros & Rudd

Berry Bros & Rudd Exterior

“Often users don’t report a poor experience, they simply grow accustomed to subpar calls. After deploying Vantage DX, not only were we able to more quickly identify the cause of user-reported problems, but we were also able to use the dashboards in Vantage DX to see which users were having a consistently poor experience. This meant we could proactively address the problems impacting these individuals and offer them a better, more productive user experience.”

Chris Brown, Head of Service Delivery at Berry Bros. & Rudd

Resources

Three Steps Microsoft Teams Leader

Three Steps to Become a Microsoft Teams Leader

As an IT pro, you know when Teams performance dips.

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Review trends in AI and automation that will impact your efficiency and profitability in 2025 and beyond. Share best practices and demonstrate the latest tools to complete your technology stack.

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