Vantage DX 3.19 will be released before the end of November, 2024. It delivers visibility of private (local) IP addresses, VPN information and building data for This provides more complete end-to-end visibility for more granular alerts and faster troubleshooting. Previously, visibility was only available for public IP addresses.
Customers that will benefit from this new capability are those enforcing Teams calling over their corporate VPN, or those in campus situations where buildings with local IP addresses are associated with a single public IP address, whether a call went through a VPN.
This visibility will be added to the Teams overview, locations and users dashboards, and will be displayed in alerts where applicable.
Note that building data visibility will only be available to those who have uploaded building data to the Microsoft Call Quality Dashboard. For customers that have not done so, Vantage DX will continue to auto-discover offices with public IP addresses, as it always has.
Local IP addresses visible in Vantage DX dashboards, for more complete end-to-end visibility.
For Partners Delivered Managed Services and Large Enterprises
The next release of Vantage DX will be launched before the end of September, and delivers faster, more effective troubleshooting of Teams issues. The capabilities in this release include:
There’s no longer a need to manually sift through synthetic testing results from all of your sites. AI Anomaly Detection automatically does it for you, and issues an alert indicating if there is a Microsoft Outage, and what locations are impacted. It even alerts you when Microsoft 365 and its apps are back up and running.
Visualizations of Teams Phone data have been added to the Vantage DX dashboards. This is a more intuitive and insightful way for you to observe the data, and also delivers more context to alerts, leading to faster troubleshooting and more effective decision making.
Now Vantage DX provides insights and contextual information for potential root causes, along with recommendations to resolve these problems. This greatly speeds the time to diagnose and resolve problems.
We’ve added UDP alongside the current ICMP protocol support for network path tracing, better aligning with how many customers deploy Teams. Unifying the network probe into the Robot Manager, means synthetic testing and network path tracing only require the deployment of a single system, for faster set-up and time to value.
Your success is our success, so we want to make sure you can take advantage of new capabilities as quickly as possible – so we are starting the Martello Early Adoption Program. As a member of this program you will benefit from:
*customer must agree to a consulting appointment within 4 weeks of a new release to access the free consulting offer.
Do you struggle to get to the root of user issues or are always in firefighting mode? See the power of Vantage DX in action! Watch our demo to see how you can proactively identify and resolve Microsoft Teams issues, enhancing performance and user satisfaction.
