Martello Live Maps has one of the best dashboarding tools for Microsoft SCOM, empowering IT over their SCOM data to ensure better infrastructure and application performance for their end-users. However, as network complexity and cloud services become increasingly critical, SCOM and Live Maps alone are not enough to ensure satisfaction for your business lines.
What is Martello Vantage for Live Maps?
Martello Vantage DX upgrades your Live Maps license and dramatically increases visibility across your entire IT infrastructure. In addition, it reduces overall costs and mean time to repair of any incident that arises. Martello Vantage DX significantly extends the capabilities of Live Maps by adding advanced Event Management, end to end service mapping and improved SLA for SCOM, cloud and any other infrastructure and network monitoring tools. You can also correlate your Live Maps data and alerts with your other infrastructure monitoring tools and add network path visualization and troubleshooting capabilities to create actionable service level dashboards.
Key Benefits
- Design end to end services by correlating SCOM data with other monitoring tools.
- Design and manage custom SLA by correlating monitored objects into business services.
- Quickly identify root cause analysis of service disruptions.
- Identify which network is responsible for end-user latency
- Prioritize network and infrastructure issues by visually understanding the impact on cloud service delivery.
- Correlate SCOM and network alerts into service incidents directly pushed to your ITSM tools.
- Reduce event noise by up to 90%.
- Gain full visibility of service incident resolution.
- Group data into service delivery boards that are sharable with your NOC, helpdesk, business lines or management.
- Easily upgrade Live Maps with integrations to include additional cloud and infrastructure monitoring data and alerts.
Key Features
- See critical relationships and dependencies between both infrastructure and business services.
- Directly access the source of an alert with contextual information (asset, impacted service, root cause analysis, owner, etc…).
- Martello Vantage DX boards including Event Management, service maps and custom SLA.
- Synchronize alerts with the ITSM system (ServiceNow, TOPdesk, JIRA, etc.)
- Calculate and share service level reports with business lines and manage from a single pane of glass.
- Automatically detect the root cause of any SLA/OLA breach.
- Deploy in minutes.
- Full agentless architecture.
- Tag based automatic service mapping.
- ElasticSearch can be used to find and report on any IT assets and incidents in the IT environment
