Customer Success: Mitel Standardizes on MPA to Manage Performance of their Corporate Network
Mitel powers more than 2 billion business connections every day and is a leader in the unified communications industry. Having grown their corporate network from 1,400 to 5,000 users, network management was a challenge for Mitel’s regional network and voice teams. They chose to standardize on the fault and performance management software they recommend to their customers – Mitel Performance Analytics (MPA). The SaaS ensures they can monitor the performance of their entire network including third-party and proprietary devices, detecting problems and alerting admins before users experience a voice quality disruption or downtime.