Feature of the Week: MiVoice Border Gateway (MBG) SIP Trunk Voice Quality

Know when a voice quality problem is happening, for proactive support and customer satisfaction.

This release of MPA supports monitoring of SIP Trunk Voice Quality, for real-time identification of voice quality problems.
MPA now shows media quality as received at:

• the MBG (near-end)
• at the SBC/Gateway (far-end)
• for the LAN side (ICP) of the MBG
• the WAN (Internet) side of the MBG

This feature requires MBG Release 9.0 or later; far-end media statistics require RTCP support.
Looking for more? Check out our Mitel Performance Analytics page.