CSP Microsoft Azure Multi-Subscriptions Service Management
Central IT provides Azure subscriptions (500+) as a service to multiple Business lines and subsidiaries. For internal compliance purposes the IT team needs to define and report on Azure PaaS and end-to-end SLA.
Martello Vantage DX was deployed to provide an overview of the entire Azure environment and define, enforce and report on internal Service Level Agreements.
- Clear SLA dashboards are shared with stakeholders and internal compliance goals are met.
- Finger pointing between departments is reduced, for a decrease in mean time to repair and increase in user satisfaction.