DIGITAL EXPERIENCE ANALYTICS

Martello iQ

Get end-to-end visibility into the performance of critical services such as Microsoft Office 365 for users, to fix problems faster and meet service level agreements.

Service-oriented dashboards in Martello iQ consolidate metrics and events from multiple monitoring, IT services management and business applications for a more comprehensive view of how critical services are performing.

SEE IT IN ACTION

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How Martello iQ Works in

4 Simple Steps

STEP 1: DEPLOY IN MINUTES

Simply deploy Martello iQ and data will be coming into the platform from your sources in under 10 minutes. Martello iQ operates with integrations out-of-the-box, so you’re ready to start creating your Service Dashboards immediately. Drilldowns take you from high-level visibility to detailed status and performance views of individual resources.

STEP 2: CREATE CUSTOM DASHBOARDS FOR YOUR APPLICATIONS

The real power comes when you start creating your own custom views. With Service Dashboarding you will have actionable data to understand the impact of any event on your business, without having to sift through all of the data from multiple sources. This will also offer one central location for Alert Management to consolidate alerts and ensure that the right people are receiving the right information for a faster resolution time to issues.

STEP 3: ITSM INTEGRATION

Martello iQ integrates with the tools your company already uses, in a hybrid cloud, on-premise or cloud environment. With ITSM Integration, automatically notify your helpdesk through an Incident Workflow using the same tools you use today.

STEP 4: SHARE WITH USERS AND TEAMS ACROSS YOUR ORGANIZATION

Unlike many of the monitoring tools you may be using, Martello iQ isn’t just for experts. Dashboards can be created and shared with anyone who needs insight into availability, performance and reports. Share access to reports with all levels in the organization quickly and easily.

Are you already a customer? Download Martello iQ

KEY MARTELLO IQ

Features

Consolidate Multiple Data Sources

Consolidate data from multiple IT monitoring systems
End-to-end visibility over your entire IT infrastructure
Flexible and scalable solution with a single source of glass
Perform data source changes with no operations disruptions

Service Dashboards

Visualize data through comprehensive Service Dashboards
Gain insight into what is being impacted on the network
Service Modelling allows users to create services based on business needs
Alerts automatically provide clear impact analysis

Martello IQ SLA Dashboard — Note: This image is a Martello iQ 2.10 preview

Service Level Agreement Dashboards & Reporting

SLA reporting results in proactive performance degradation detection
Kibana works with Martello iQ, as both are built on Elasticsearch
Easy Kibana reporting based on data collected from Martello iQ

Alert & Incident Workflows – Easily associate alerts from your monitoring infrastructure with incidents and help desk tickets, so your help desk staff can resolve those incidents quickly.

Future-proof Workflows – Easily integrates current and future monitoring and point-solution tools to avoid disruptive re-training and lost productivity.

Martello ITOps API – We provide an easy-to-use API for integration as an alternative to connect to additional systems.

Popular Integrations – SCOM, Azure, Nagios, VMWare, AWS, ServiceNow, SolarWinds, PRTG

WHY MARTELLO IQ?

Benefits

INCREASE UPTIME FOR CRITICAL SERVICES

Prioritize reliable delivery of critical business services by unifying data from all IT management systems in a single view.

MANAGE HYBRID CLOUD COMPLEXITY

Understand what’s happening in every part of your IT infrastructure, and its impact on the services your users depend on.

FAST TIME TO RESOLUTION

Find anything in your IT environment in a fraction of a second and understand root causes faster. This empowers your IT team to assess the immediate impact of outages and resolve them faster than ever.

COLLABORATE IN REAL-TIME

Real-time views that display the health of IT services in terms that business stakeholders understand.

Brochure

The Command Center of Your IT Environment

Brochure

The Command Center of Your IT Environment

Automatically organize IT data from any source into service-oriented dashboards, speeding up root cause analysis and improving service delivery.

Read on

eBook

Establish an Incident Management Process like an IT Operations Pro

eBook

Establish an Incident Management Process like an IT Operations Pro

Maintain quality and availability by adding automation to your workflows.

Integrate with Martello iQ

Martello iQ integrates with the industry’s most popular tools. The price shown is for a single integration per year. Discounts apply for multi-year or multi-integration purchases.